Creating a consistent online voice and identity
I have recently been running a series of social media workshops for retailers in a franchise chain.
The workshop starts with a big picture view and then runs through detailed guidance on establishing a presence, building engagement, and driving success, interspersed with group exercises to set objectives, think through stratgies, and set action plans.
One of the exercises I take the participants through in the workshops is thinking through their online voice and identity.
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