Earning a living: how the growing divergence between labor productivity and wages could tear society apart

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An article just out in The Age titled The changing face of earning a living looks at the current very low growth rate in wages and the resulting social impact.

The article ends by quoting me:
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Perverse market theory and the perversion of crypto-currencies

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I recently tweeted:

I was later asked for more information about perverse market theory, and after digging around I have drawn a blank. The term “perverse market” is usually used to refer to unintended or unanticipated market responses, but that is a different meaning from the one I referred to here.

Perhaps my memory fails me on the concept’s name (let me know if you can instruct me on this!), but the idea really struck me when I heard about it in my early career working in financial markets.

Do markets want to hurt people?

The idea of perverse market theory essentially anthropomorphizes the markets, attributing it intent, not dissimilarly to how Kevin Kelly describes directional behaviors in the development of technology in his book What Technology Wants.
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Value creation in a connected world: 4 key insights for organizations to lead and succeed in a networked economy

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Let’s turn wants into wows. Let’s make the desire of individuals and companies to stand out and change the world a reality. Let’s prepare now for an extraordinary future.

These themes were explored by leading futurist Ross Dawson in his keynote at the 2016 Ericsson Services Forum in Mumbai. Dawson’s talk related to the event theme of “Turning Wants into Wows” by discussing how organizations can create value in a connected world through harnessing the power of networks, consumer expectations, integrated systems, and unique branding. The full keynote is shown in the video below.

Here are four key insights drawn from Dawson’s keynote at the forum.
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The Global Economic Policy Uncertainty index is at an all-time high: the implications

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A group of top economists has created an Economic Policy Uncertainty Index for 17 countries, using media reporting and economic forecasts to show how much uncertainty there is economic policy.

The Global Economic Policy Uncertainty Index is currently the highest it has been since the beginning of the period analyzed starting at the end of 1996.
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“Government as platform” provides a compelling vision for the future of government and society

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Before my recent keynote at CeBIT on Platform Strategy: Creating Exponential Value in a Connected World I did a video interview with Alex Zaharov-Reutt of ITWire, shown below. The full article and video is available on ITWire.

It was a very broad-ranging interview, however one of the topics I touched on was the concluding point of my keynote that afternoon, on governments as platforms.

I have written before about issues such as the role of crowdsourcing in government, how crowdfunding could shift the shape of taxation and government, how we can envisage the future of government as a solution enabler, and the value of a framework for the Transformation of Government.
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Six characteristics supporting excellence in service delivery innovation

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Last Friday, after delivering the breakfast keynote at CPA Congress in Brisbane (more on that in another post), I ran a half-day workshop at the partner offsite of a national accounting firm network on the theme of Disruption and Innovation in Professional Services.

I spent some time giving the partners current perspectives on both disruption and innovation in professional services, with the rest of the time spent facilitating the group in generating and prioritizing initiatives to drive the members firms’ future.

I ran through the domains in which they can enhance their business models and performance. However in professional services probably the most important domain is service delivery, in which extraordinary possibilities for innovation have opened up in the network economy.

I have just recalled that eight years ago I co-authored a white paper for SAP titled Service Delivery Innovation: Creating Client Value and Enhancing Profitability. While it is not recent, the issues I covered are still completely relevant today, so I thought I’d share a section from the white paper here:
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How to create an extraordinarily successful future for the news industry

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I recently did the opening keynote on Creating the Future of News at the International News & Media Association World Congress in New York, which brought together over 400 senior news executives from 45 countries.

Below is a video excerpt of the opening minutes of my keynote.

You can see a video of the complete keynote here, and the static presentation slides here (though much of my visual presentation was video).
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Envisioning the future of government as solution enabler

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When you look at the future, there are few more important topics than the future of government.

Government was designed to be institutional, providing stability to nations. Yet that design and structure means that governmental institutions are generally very poorly prepared to change as required in the face of extraordinary shifts in society and business.

I have been drawn more into the future of government over the last few years, among other activities creating and sharing my Transformation of Government framework with a variety of groups of senior policymakers.

William Eggers and his team at Deloitte have distilled some excellent analysis and insights into the future of government at their Government 2020 site, which includes an overview of drivers and trends shaping government, and views on the implications across domains of government.

The following slides and video provide nice high-level overviews of the work.

The other resources on the website are well worth a look, including the Drivers and Trends sections.


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Launch of Social Media Strategy Framework in Arabic

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When we first released our Social Media Strategy Framework, the response was so strong that it ended up being translated into 12 languages.

At the time we did want to translate it into Arabic, however this proved difficult as it requires the Middle East version of Illustrator; most versions of Adobe CS do not support Arabic text. Fortunately we were recently approached with an offer to do a translation into Arabic, supported by the NGO Internews.

When I recently did the keynote at Arab Media World in Dubai on Creating the Future of Arab Media I noted that one of the defining aspects of Arab media is the exceptional uptake of social media in a number of Arab countries, by some measures the highest in the world.

As such the social media familiarity gap between users on the one hand and companies and governments on the other is extremely high. Hopefully this framework will prove useful. As always feel free to pass on the framework to those who might find it useful.

Click on the framework image to see the full pdf.

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Will rapid advances in robots and AI displace work and jobs or create them?

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One of the most important – and uncertain – questions we face is whether rapid technological developments in domains such as robotics, artificial intelligence and telepresence will lead to substantial unemployment.

Pew Internet has just launched a very interesting report AI, Robotics, and the Future of Jobs which delves into this topic by drawing on almost 2,000 experts who responded to the question:

The economic impact of robotic advances and AI — Self-driving cars, intelligent digital agents that can act for you, and robots are advancing rapidly. Will networked, automated, artificial intelligence (AI) applications and robotic devices have displaced more jobs than they have created by 2025?

They distilled the responses into positive and negative perspectives as well as points of agreement:
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