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271 search results for: influence

171

Why high performance organizations will thrive on uncertainty and lack of control

I recently gave a presentation at an offsite meeting of the leadership team of a global professional services firm. I was asked to speak about the future of business, and to be provocative, which is usually my objective in that kind of situation – it’s not very valuable if you can’t get people to think […]

174

How do you become a futurist?

The current edition of Fast Thinking magazine has a feature article titled ‘Know Future’ on “the future of futurists”. It looks at the history and background of the profession and goes on to interview a number of prominent futurists. It quotes me: Ross Dawson says becoming a futurist is pretty straightforward. “You can claim you […]

175

The Future of Customer Relationships: notes on where they are going

I’ve just finished a teleconference on The Future of Customer Relationships (follow the link for an overview), hosted by Focus.com and Brian Vellmure. The panellists were: Ross Dawson Dr. Graham Hill Dr. Michael Wu Denis Pombriant Our discussion will be available shortly as an mp3. For now, here are a few quick notes I took […]

179

Top 10 posts of the year on social media

Continuing my sequence of top posts from this year, today I have selected the 10 most popular and interesting posts on social media I’ve written this year. 1. We are fast learning how to create “enhanced serendipity” Reflections on the meaning of serendipity and why it essential we strive to enhance it. “Serendipity is one […]