Entries by Ross Dawson

Passion and the Future of Work

A little while ago, I spoke in the keynote session of the Richmond Financial Industry Forum in Interlaken, Switzerland. I spoke on Passion and the Future of Work. Below are some distilled thoughts from my keynote presentation. The future of work is perhaps the most important lens to understand the future of business, society, and […]

Consumer expectations continue to rise: advocacy reduces, antagonism rises, but trust enables value creation

The latest results from IBM’s annual Smarter Consumer Study provide interesting insights. If consumers are smarter, they are expressing it with not just increased expectations, but an increasingly active expression of their displeasure if expectations are not met. The following chart, provided to me by IBM in response to a request for more detailed information, […]

Insights into the levers of innovation in 40 major cities globally

The City Initiatives for Technology, Innovation and Entrepreneurship (CITIE), a joint venture of NESTA, Catapult, and Accenture, has just release a very interesting report on the drivers of innovation in major cities globally. The CITIE Framework examines 9 different areas in which cities can support entrepreneurship and innovation, shown here:

Understanding organizational change: Exceptional visualizations of evolving org charts

Org charts have long been used to show people the formal reporting lines in organizations, usually as a hierarchy with different levels. However organizations are regularly re-organized, requiring a new org chart to be created. In fact, organizations are completely dynamic, changing in ways small and large every single day. A fantastic video (below) depicts […]