Recently I gave the opening keynote at the ATM and Branch Automation Seminar run by Payments Consulting Network. In my keynote I spoke about the broader trends in technology, society, and business, and then looked at some of the uncertainties impacting ATMs and branches. Clearly one of the most important is the future of cash. I noted that […]
After my recent opening keynote at the SAP Australia User Group Summit on Leadership in Enterprise Technology, I did a video interview for Inside SAP magazine, shown below. The full transcript of the interview is available on our new publication CIO of the Future.
Will the next big technology company come out of the fashion world? I’ve had a very interesting evening at the latest Sydney event of Decoded Fashion, a global network of events on the future of fashion. Here are a few of the many interesting insights and ideas that came up during the evening, either directly […]
ABC News recently ran a segment Social media forces companies to change their marketing strategies or risk being left behind. The piece, which included quotes from Mark Zuckerberg, Guy Kawasaki, and myself, among others, looked at how companies are changing how they are connecting to their customers and communities. One excerpt from my interview noted: […]
Last week I gave a keynote on Mega Change: Tomorrow is Here at the NASSCOM Global In-House Center Conclave at Pune in India. Global In-House Centers (GIC) describes offshore service and processing centers that are run and owned by the parent company. While business process and IT services have long been outsourced to offshore service […]
I have recently returned from a 10-day round-world trip, including 85 hours in airplanes and airports, with a number of speaking engagements and fortunately a little fun fitted in-between the travel. This brings me to 56 hours of timezone changes within the last two months. I already have another 25 hours of timezone changes scheduled […]
Yesterday I gave two keynotes at the Congreso Internacional de Retail in Lima Peru. The first keynote provided a big picture view of the changing world of business, while the second keynote focused on the future of retail. Here are the slides to my second keynote. The slides to the first keynote are here. As […]
Yesterday I gave two keynotes at the Congreso Internacional de Retail in Lima Peru. The first keynote provided a big picture view of the changing world of business, while the second keynote focused on the future of retail. Here are the slides to my first keynote. The slides to the second keynote are here. As […]
I am in South America this week, giving keynotes at the sCRM-CEM y Redes Sociales conference in Bogota and the Congreso Internacional de Retail in Lima. Latin America is a fascinating and exciting region, both culturally and economically. However the region, while highly visible in North America, does not tend to get much attention from […]
I will be in Mumbai 14 April before doing the keynote at a NASSCOM conference in Pune. I’d love to catch up with anyone who is interesting in meeting me or talking about the future, social media, startups, or similar topics. It has been a few years since I’ve been in Mumbai and keen to […]
