Entries by Ross Dawson

Latin America’s growth and development is as exciting as East Asia’s

I am in South America this week, giving keynotes at the sCRM-CEM y Redes Sociales conference in Bogota and the Congreso Internacional de Retail in Lima. Latin America is a fascinating and exciting region, both culturally and economically. However the region, while highly visible in North America, does not tend to get much attention from […]

Driving retail success through visible uniqueness

My wonderful wife, the talented jewellery designer Victoria Buckley, has had her boutique in Sydney’s historical Strand Arcade for 21 years. The Strand is the best possible location for her in Sydney, with its classic Victorian architecture and rosta of leading Australian designers such as Akira, Alex Perry, Scanlan Theodore and sass & bide. The […]

15 theses about the future of the Internet and how we can shape it positively

PewResearch Internet Project has just released a report on Digital Life in 2025 based on expert interviews. One of the interesting aspects of the report is the ‘theses‘ that they have distilled from the interviews, which they have divided into ‘more-hopeful and ‘less-hopeful’, concluding with one very important piece advice. These are:

Could online lobbying be the future of government?

Recently I spoke on the potential of crowdsourcing at the EngageTech conference, an event focusing on how government can best use technology to engage with community and citizens. One of the very interesting conversations that emerged at the event was on how interested and informed citizens are on government decisions. It’s a truism that representative […]

6 key elements in effective innovation governance

Earlier this week I ran a two-day workshop in Bali for the Malaysian Directors Academy on The Innovation Zone: Unleashing The Mindset. I ran the same program in Phuket last October for another group of directors of large Malaysian companies, with the feedback from that session prompting the Malaysian Directors Academy to ask me to […]