The concept of disruptive innovation is now well-recognized in business. It was originally described by Clayton Christensen almost exclusively in terms of products – often technology-based – such as storage devices.
Disruptive innovation can happen in any industry, however it can need translation and interpretation for other domains such as services.
I recently I ran a presentation and interactive workshop on the future of professional services to kick off a law firm partner strategy offsite. Among the more specific challenges, opportunities, and responses that the professions face, I ran through some of the core principles that could disrupt their industry.
In fact a broad range of expertise-based industries are being subject to disruption, however with quite different dynamics than in product industries. The 3 key drivers of disruption of expertise are remote work, process automation, and artificial intelligence.
Four expertise-based services industries that are being disrupted are:
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Entrepreneurial migration: It’s not brain drain, it’s global network formation
By Ross DawsonI was recently interviewed by ABC TV for a segment on Australian entrepreneurs moving overseas. My key message was that we absolutely shouldn’t see this as “brain drain”, but the formation of rich networks that are enormous enablers for the economy and entrepreneurial opportunities in the future. The same messages apply to any country, but Australia represents a great case study.
There has been massive attention in the Australian media lately about entrepreneurs who have moved to Silicon Valley. Among other programs, ABC’s Foreign Correspondent did a one-hour feature called The Revenge of the Nerds featuring the Aussie startup scene in the US, the Sydney Morning Herald has a video series on Digital Dreamers, and a long series of articles with titles like Brain drain: why young entrepreneurs leave home.
Even Bloomberg has weighed in with a segment titled Oz Tech Entrepreneurs Set-Up Shop in Silicon Valley, shown below.
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[VIDEO] The world’s first full motion-graphics presentation
By Ross DawsonIn late April I gave a keynote at TheNextWeb 2012 conference in Amsterdam on The Future of Crowds.
I have for many years intended to develop a full motion graphics presentation. I have long used highly visual presentations to accompany my keynotes, often including numerous videos without sound as well an array of full screen images. However they primarily consisted of static visuals.
I decided TheNextWeb conference was a good opportunity to create my first full motion-graphics presentation. Below is a video of the keynote’s visual presentation.
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We’re looking for an Admin Assistant With Amazing Digital Potential (PT) in Sydney
By Ross DawsonContinuing my series of posts on talented people we’re looking for, we want to grow our core team in Sydney with an admin assistant who will take on a variety of administrative tasks at the core of the business.
Every person who has been in a junior role in our business has moved on to project roles, and we’re looking for someone who not only has that potential, but can immediately assist on our ongoing projects.
It is a part-time role, and since we’re based in Surry Hills, students at UTS would find it particularly convenient. However we’re of course open to anyone who is highly talented and enthusiastic and seeks some flexibility in their work.
Read details of the admin assistant role here and be sure to look at our principles on how we work with highly talented people.
Disruptive innovation in professional services: the value in expertise
By Ross DawsonThe concept of disruptive innovation is now well-recognized in business. It was originally described by Clayton Christensen almost exclusively in terms of products – often technology-based – such as storage devices.
Disruptive innovation can happen in any industry, however it can need translation and interpretation for other domains such as services.
I recently I ran a presentation and interactive workshop on the future of professional services to kick off a law firm partner strategy offsite. Among the more specific challenges, opportunities, and responses that the professions face, I ran through some of the core principles that could disrupt their industry.
In fact a broad range of expertise-based industries are being subject to disruption, however with quite different dynamics than in product industries. The 3 key drivers of disruption of expertise are remote work, process automation, and artificial intelligence.
Four expertise-based services industries that are being disrupted are:
Read more →
Designing content for the reality of multi-screen access: smartphone, tablet, PC, TV
By Ross DawsonThe relatively recent rise of smartphones and tablets has changed how we use tech and how we consume news. However, while they have eroded usage of the long established interfaces of PCs, laptops, and TVs, they certainly haven’t supplanted them.
This has lead us to the dawning of new phase in which a large proportion of people in the developed world consume content and use applications across four different primary screens: smartphones, tablets, laptops and PCs, and TV (or more generally the primary large screen in the household).
Google is clearly interested in understanding how people use these four screens on their own and together, and has sponsored an interesting study The New Multi-screen World: Understanding Cross-Platform Consumer Behavior, also embedded below.
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The law of requisite variety: Why flexibility and adaptability are essential for success
By Ross DawsonI first came across the law of requisite variety almost 20 years ago. Ross Ashby proposed the idea in his 1956 book An Introduction to Cybernetics (see p.202-218), and expanded on it in his paper Requisite variety and its implications for the control of
complex systems. The idea became one of the foundational concepts of the field of Cybernetics.
The law is developed mathematically, using essentially what we would now consider game theory. Ashby states it as:
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Prediction: Video-conferencing will help drive increased business travel
By Ross DawsonYesterday I gave the opening keynote at Global Business Travel Association Australia/NZ’s annual conference, on The Future of the Global Economy: The Opportunities.
My keynote focused on the major economic, technological, and social shifts under way and how they impact business travel and how it is managed in organizations.
Clearly a particularly pointed issue in the world of business travel today is the rise of video-conferencing, which many companies in recent years have latched onto as a substitute for travel, largely for cost-saving.
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Looking for a genius projects/ marketing/ web/ publishing manager in Sydney (PT)
By Ross DawsonWe have recently launched our We’re Looking For Talent website, which represents a new phase in the growth of the companies in the AHT Group.
The first role we are very actively recruiting for is a genius projects/ marketing/ web/ publishing assistant or manager. The ad says in its capabilities section:
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How 3D printing will transform the retail industry: The opportunities
By Ross DawsonPower Retail magazine has just published a very nice piece on 3D Printing: The Next Retail Revolution, drawn primarily from an interview with me.
It is worth reading the entire article, but I have below excerpted some of the quotes from me with some additional commentary. The piece begins by discussing the news that a company is developing technology for the 3D printing of meat. It goes on:
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Apple’s platforms for success and why it is worth 76% more than when Steve Jobs died
By Ross DawsonI did a couple of interviews today about the news that Apple’s market capitalization of $622 billion is the highest ever in absolute dollars (though not in inflation-adjusted terms). In the interview below I discuss some of the current landscape for Apple.
I was also interviewed for a segment on the 7pm News.
Here are a few of the thoughts I shared in my interviews, not all of which were included in the segments above.
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