Creating the future of professional services – Sydney 11 March


The subtitle of my first book, 15 years ago now, was ‘The future of professional services’. I still believe it’s an incredibly important topic, not just in the future of business, but also in the future of work and society.

As such I am delighted to be collaborating with one of the world’s leaders in professional services strategy, George Beaton, in organising the Clients and Firms of the Future: How to Compete conference in Sydney on 11 March.

The Financial Review Client Choice Awards (until this year supported by BRW) have been run since 2005, each year uncovering Australia’s best professional service providers as chosen by their clients in research conducted by Beaton Research + Consulting.

The one-day conference will be held the day after the awards ceremony held in Sydney, where many of Australia’s professional services leaders will be gathered.

We are designing the event to be highly participatory, allowing the very senior participants to explore the implications of dramatic change for the professions. The major themes will be:

  • Changing clients: Why and how clients are changing the way they buy professional services
  • Impact of technology: The strategic impact of digital technology on your firm
  • Evolving business models: Will your firm’s business model remain competitive

We have an exceptional faculty for the day, including Pete Williams of the Centre for the Edge, Jaimes Leggett of M&C Saatchi, Deen Sanders of Professional Standards Councils, and many other leaders in shaping the future who will help to stimulate valuable insights into strategy and action for the professional leaders present.

I hope to see you there! You can register for the event here.