COVID-19 has shifted most organizations in the developed world to predominantly virtual work.
The question is what happens from here.
Of course there many unknowns around how long it takes to resume work practices similar to 2019 and before, the timeline for a potential vaccine or other measures that may support that return, or indeed whether we will ever see the complete easing of today’s social distancing.
Many organizations are explicitly or implicitly waiting for a return to ‘normal’ workplaces, in the meantime doing the best they can while most of their employees are forced to work from home.
However an increasing number of organizations are clearly stating that they expect never to return to work as it was before.