Blogs, media, parasitism, and symbiosis

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This issue has been discussed before and I’ve written about it several times, though it doesn’t seem to go away. Robert Niles, editor of Online Journalism Review, has written a very interesting post titled Are blogs a ‘parasitic’ medium? He notes :

Over the past months, I’ve heard several journalists make the same comment at various industry forums: That blogs are a “parasitic” medium that wouldn’t be able to exist without the reporting done at newspapers.

Back in April 2006 I wrote a blog post on The symbiosis of mainstream media and blogs, in which I quoted from the Financial Times and commented on this idea of parasitism:

“The present round of chiselling may feel exciting and radically new – but blogging in the US is not reflective of the kind of deep social and political change that lay behind the alternative press in the 1960s. Instead, its dependency on old media for its material brings to mind Swift’s fleas sucking upon other fleas “ad infinitum”: somewhere there has to be a host for feeding to begin. That blogs will one day rule the media world is a triumph of optimism over parasitism.”

Cute metaphor. Yet symbiosis is far more apt than parasitism. Mainstream media in its online form largely gets attention through blogs. Blogs add immense value to the original articles, by identiyfing what’s important, pointing out flaws, adding other perspectives, making visible to all the conversations that stem from media pieces. Blogs depend on mainstream media, with its resources and editorial capabilities, for sure. Yet media is increasingly dependent on blogging for the direction of attention and layer of value-add created.

I later wrote about the collaborative space of blogs and newspapers, discussing how Technorati enables blog commentary on newspaper articles to be visible when you read the original article:

Newspapers and other mainstream media are still the primary reference points for what’s happening in the world, and the first pass of editorial commentary on that. Yet mainstream media increasingly feeds off the dialogue and news that surfaces in the blogosphere. News sites are also vastly enhanced by having the conversations that stem from their articles being visible to all. Anyone who wants to comment on a media story can have their thoughts available to readers globally, not just on a single site, but through an entire world of syndicated media.

In the Future of Media Strategic Framework, the central feature is the Symbiosis of Mainstream and Social Media, as illustrated by the circular flow of the cycle of media (click through for anthe downloadable diagram and explanation of symbiosis):

Robert uses a diverse range of interesting quotes to unpack the idea that blogs are parasitic. Ultimately, the most important reason that this is nonsense is that blogs are collectively a mechanism for us to discover what we as a society (or subset of it) find interesting and useful. Even if there were no useful content in blogs (which of course is also nonsense), their collective function of collaborative filtering is an extraordinary bound forward for the world of media.

Dan Gillmor also notes:

For the record, there are at least a dozen bloggers whose coverage of topics I care about do a considerably better job than any journalist working for a traditional media company.

while Howard Owen comments:

The best way to understand blogging is to blog. That’s why I say: All journalists should blog. You can’t get modern media without understanding blogs, and you can’t understand blogs unless you do it.

Innovation Timeline 1900 – 2050: what we might invent in the next few decades

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Following the big success of the Trend Blend 2007+ trend map, Future Exploration Network partner organization Nowandnext.com has followed up with an Innovation Timeline 1900-2050. It represents visually (and as usual somewhat tongue in cheek) the development of innovation from 1900, starting with the tape recorder, safety razor, tabloid newspaper, aeroplane and cornflakes, and flowing up to 2050, before when we may see such fun, delightful, and useful things as baby exchanges, compulsory biometric ID, sleep surrogates, VR enhancing drugs, face recognition doors, robotic pest control, prison countries, 3D fax, gravity tube, self-repairing roads, reputation trading, individual pollution credits, digital mirrors, stress control clothing, and far, far more. Have a look and play with the ideas. It will be interesting to see whether this gets as much traction as the Trend Blend 2007+ trend map.

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Click here to download the full Innovation Timeline 1900 – 2050 (pdf).

Also see Richard Watson’s blog post on this.

The intersection of value networks and social networks

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I’m at Auckland airport, on my way home from co-presenting a Value Networks Masterclass with Verna Allee. It was a fabulous event, with around 30 attendees. This included a group from the event organizers AgResearch, which is already well under way in applying value networks methodologies, including having a number of people certified in Verna Allee’s ValueNet Works™ methodologies. When I initially described the Value Networks approaches on this blog, I also wrote about Verna’s and my shared interests and background. In the few years since we’ve done anything substantive together, Verna and her network of colleagues, including Oliver Schwabe and John Maloney, have developed the state-of-the-art to make this a business methodology with deep and broad foundations. Part of the intent of the workshop was for Verna to use her value networks work, and for me to contribute my social networks orientation. However we both see not just that they are highly complementary approaches, but also that they represent different facets of a larger whole of network thinking and tools. Given the great success of our collaboration on the workshop, Verna and I will now seek new opportunities to run workshops or development programs on network approaches to business. In particular I’m keen to explore and develop the value network approaches, as I can see many, many applications. Having recently spent some more time on the open Value Networks site, I strongly recommend anyone interested to delve into the resources here. One major organization that the workshop organizers approached said that they had already successfully run a major project using the resources on the website, so they didn’t feel they needed to come to the workshop. I think they would have benefited substantially from the depth on methodologies we went into during the Masterclass, however their comments are a testimony to the quality of the resources on the site. Verna in particular has been more generous than any other consultant I can think of in sharing her resources with the public.

Many insights and thoughts and emerged for me in the process of running the workshop and in conversations with Verna. One simple phrase that she used: “We are in the middle of a huge barter economy,” struck me. It’s absolutely true that financial transactions represent a minority of value created in the economy. Money is central, but value is exchanged in created on many other dimensions. The value networks approaches help us to uncover those hidden value exchanges. Recognizing the multiple facest of value and perceived value are not only critical to effective organizational functioning, but also to designing solid business models. Most of the economy based around Web 2.0, for example, is non-financial, and to extract financial value, you need to recognize where non-financial value is created, and the configurations in which it flows. There will always be institutional power, yet at the same time distributed power is rising. How institutional power and distributed power interact will be central to the structure of the economy and society over the next decades. I will expand on some of these thoughts in more detail later…

BRW Digital Media Leaders Forum: The Case for Digital

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The BRW Digital Media Leaders Forum is on in Sydney on 23 March, promising to be another excellent event in the Australian digital media space this year. The agenda includes pointed issues such as Web 2.0 and the social web, creating revenue streams and commercializing content, new content delivery methods and more.

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I will be chairing the panel on “The Case for Digital: Branding & Marketing Perspectives – Agency Perspectives”, joined by Leigh Terry, Managing Partner of OMD, Belinda Rowe, CEO of ZenithOptimedia, and Jonathan Noal, Managing Partner of BoilerRoom Communications. The panel will touch on some similar themes to The New Media Mix session I chaired at Ad:tech, in terms of making a case for digital channels relative to, and complementary to, traditional channels. However a key additional issue will be branding, which is a highly challenging domain in an increasingly cluttered, fickle, and diverse world. There is unquestionably less control in a world driven by social media. There are also far greater opportunities than previously to create powerful brands very quickly. Agencies are in the front line as clients become more demanding, yet remain risk averse, and often don’t understand the challenges of execution in a highly fragmented media world. It promises to be a great discussion – I’ll report back after the event. Hope to see you there!

The trend for trend maps

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There seems to be a trend for trend maps! Back in late December Nowandnext.com and Future Exploration Network released a map of major trends for 2007 and beyond, as below. My original blog post described some of the background to the trend map.

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Click here for the full Trend Blend 2007+ map

The pdf version of the trend map has been downloaded over 20,000 times from the various sites at which it is hosted, with many times that number having seen the map. Along the way it has generated many, many comments – here is a small selection:

“The World’s Best Trend Map. Ever.” The Big Switch

“The mother of all trend maps” Cookthink

“A neat map of trends, words and made-up words in the form of a tube map. This is about as close to art as marketing strategy gets. Really usefu”’ Dead Insect

“I find these graphical depictions of trends fascinating. While no map can tell you everything, they are valuable for triggering ideas at a glance.” Free Rein

“The amazing Trend Map for 2007 and beyond” Madeforone.com

“If you’re interested in a global overview of next years trends, don’t miss out on Ross Dawson’s amazing Trendmap 2007” Information Architects

“Check out this off the hook trend map! Wow, cool.” The Caucus House

“I love visual stuff like this, and just spent half an hour redrawing all the coloured lines and connections after printing the map out on my b/w printer…” Yule Heibel

“I got shivers. A pattern to give us a way to talk about the future. I particularly appreciated the “river of conciousness” that runs through Ross Dawson’s map.” Nancy White

“Great piece of information architecture that shows how all the current trends out there come together and are shaped by the underlying motivators within society” Renaissance Chambara

“Visualisation of trends is amazing. It inspired me to think of the interaction of independent trends.” PSFK

“Perdu dans la jungle des buzz word, de la mondialisation, du hype, du Web 2.0 et du reste ? Heureusement Serial mapper est là et a trouvé pour vous cette magnifique carte “Trend Blend 2007+” Serial Mapper

“Las tendencias más bonitas. De todo lo que se está publicando sobre tendencias para el 2007, me quedo con este mapa del metro del 2007 de Ross Dawson.” The Mixer

“Un documento realmente interesante que con un diseño original y bastante creativo” The Orange Market

“Interessante visualização do conjunto, uma maneira mais inteligente de se entender e contextualizar o que vem por aí neste ano que está só começando.” Coolhunterbr

“Este tipo de trabajos para presentar la información están de moda, pero recomiendo su visualización porque ofrece una mirada comprensiva a las próximas mega-tendencias.” Javier Velilla

“Interessant sind vor allem wie sich Schnittstellen zwischen unterschiedlichen Trends ergeben.” AYRWeblog

(By the way, this is not only my work as some have assumed – Richard Watson conceived this project.)

A few days later after we released our map, Information Architects, seemingly inspired by our map, created a map of web trends, based on the Tokyo subway map.

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Click here for the A4 pdf

Their map seems to have got even more attention, helped by blog posts from some of the A-list bloggers featured. They even scored an article in Sankei Shimbun, a Japanese business newspaper with readership of 2.8 million, as well as other media uptake in Germany and Italy.

In the course of exploring the impact of these trends maps, I came across GreatMap, a fabulous site that has hundreds of links to fabulous visual representations. It’s well worth a browse through its links to see some of the work being done in visualization.

We are clearly rapidly shifting to an increasingly visual culture. As our world becomes increasingly complex, particularly when we consider the extraordinary possibilities of the future, words and linear structures fail us. We respond to visual representations that help us to make connections, even if they’re more fun than serious, as for our trend map. As a result, we’ll continue to produce more visual representations of interesting trends and the future – coming up soon!

Corporate blogging becomes Enterprise 2.0

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Today BRW launched its flagship Australia Online issue (which is only available online at a hefty subscription price!), covering an interesting range of topics including the rise of online advertising (over $A1 billion annually now), e-commerce, online classifieds, travel, internet TV and music downloads. There is a truly atrocious full page picture of me facing their article “Business blogs on” (Don’t look – please!). This was intended to be a follow-up to their Blogging Power article of December 2005. In my interview for today’s piece, I tried to stress that the issue for corporates was no longer just blogging per se, but how activities across the enterprise are aggregated to enable more efficient working. The writer seemed to base the entire article on what we covered in our discussion, though only used a few anodyne comments from me. Certainly there is a real issue in getting corporates to use blogs for their external communication. Inside the organization, the game is now not about getting people to blog. It’s about creating an infrastructure whereby comments and activities by individuals have value across the enterprise. I’m hoping that Australian corporates will be able to leapfrog the phase of experimenting with blogs to start implementing enterprise-wide systems to tap collective behaviors, including document creation and viewing, bookmarking, annotating and more. A lot more on this later – I am currently developing a Web 2.0 framework (including enterprise and consumer), which I’ll launch sometime in the next few months.

Another article in the same issue was on internet TV and movie downloading, looking at competition among the online video platforms in Australia. I was quoted in the article (somewhat accurately) as saying:

Future Exploration Network chairman Ross Dawson says: “It surprises me how slow free-to-air TV channels have been to stream programs on the internet, especially as they can get a better idea of their audience on the net, and tailor advertising to suit them.”

Dawson says device convergence – such as Microsoft’s Xbox initiative – is also critical in how the market evolves.

“Manufacturers know convergence [will happen] and are desperately seeking to be at the centre of it,” he says. “ It happened with Apple. The sold people a physical device, an iPod, which led them to an internet site to make music purchases. Now this encompasses podcasts and video. They have moved from selling a single device to having a strong relationship with consumers selling content.”

Have a look at what I’ve written on how European telcos are positioning themselves to get some more insights into the foundations of this strategic positioning game.

A second Second Life – new competition in virtual worlds

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Hey, how come I read about this on Scobleizer first? Randal Leeb-du-Toit and I are due to catch up for lunch when he’s back from Silicon Valley, so he can tell me about Outback Online, a new 3D virtual world his company Yoick is creating. Robert Scoble has just had lunch with Randal and executive producer John Wolpert (who when he was with IBM was mentioned to me with great reverence by his colleagues). Robert has now told the world about the new product, and he seems to think it’s possible that the new service could indeed offer real competition for Second Life, based on graphics quality, scalability, and age-based segmentation. I very much look forward to seeing the alpha. Certainly for the meantime there’s been some very good buzz generated, suggesting that people are open to an alternative to Second Life.

There are definitely some rather hefty network effects at play in this kind of virtual world, not least because the worlds are created from scratch, and thus require substantial personal investment from many people before they start to become interesting. However there have been many complaints about Second Life, not least on performance, as well as on some of it policies. Second Life has established itself as the de facto leader in user-created free-form virtual worlds. Yet it is more than possible that in 5-10 years from now others will have taken the lead. TD Goodcliffe believes that the space is open for the taking. Duncan Riley has doubts about the name (“the outback sucks”). Justin Thorp wonders whether virtual worlds are ready for mainstream acceptance. I certainly believe that virtual worlds will play a major role in our future, both socially and in business, though that may take quite a while to pass. I’m not prepared to punt on whether Second Life will be transcended by others, as this partly depends on how good a job Second Life does at defending what is absolutely a very solid incumbency. It’s definitely going to take significant capital to take it on. However I’m all in favor of competition, so I certainly hope that Outback Online has what it takes to put the field into play.

Everyone’s data streams for everything visible everywhere

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Emily Chang has written about a project to aggregate all the information that flows through her life.

“As the calendar rolled to 2007, I kept wishing I could look at all my social activity from 2006 in context: time, date, type of activity, location, memory, information interest, and so on. What was I bookmarking, blogging about, listening to, going to, and thinking about? I still had the urge to have an information and online activity mash-up that would allow me to discover my own patterns and to share my activity across the web in one chronological stream of data (to start with anyway).”

She has now created a data stream that aggregates her blogs and websites, and usage of stylehive, del.icio.us, twitter, plazes, flickr, last.fm, and upcoming. There has been substantial interesting commentary on this initiative already, notably from Grant Robertson, Chris Saad, Daniela Barbosa (including what an enterprise data stream may look like), and Stowe Boyd, who says he’s working on a similar initiative. Stowe writes:

“This traffic flow — made more liquid by RSS and instant messaging style real-time messaging — is the primary dynamic that I believe we will see in all future social apps. Yes, we will want to have our traffic cached — for search and analysis purposes — but we will increasingly move toward a flow model: where the various bits that we craft and throw into the ether — blog posts, calendar entries, photos, presence updates, whatever — will be picked up by other apps, either to display them to us, or to make sense of them. We want to consolidate all into one flow — a single time-stamped thread — that all apps can dip into.

A pal of yours is having a party? He will create the event using some social application site, and the event will be cast into his traffic. Your flow-aware calendar app might snag the event from the traffic, and ask you if you’d like to confirm. You agree, and the agreement is thrown into your traffic, for your buddy and others to make sense of, downstream.”

For me, what this suggests is a world in which many people choose to expose all of their activities to the world. Del.icio.us is a great example. People used to favorite websites on their PC. Now many are happy to do it publicly, so other people can look at what they choose to make note of. Very importantly, this exposing of behaviors provides the foundation for Web 2.0, in that it provides input to allow collaborative filtering and the creation of “collective intelligence”. It seems that many people are thinking about and putting the mechanisms in place to expose all that we do, including our activities in socializing, entertainment, work, and more. Clearly not everyone will choose to expose their activities, yet many will – this has been proven over the last few years. From an enterprise perspective, implementing these kinds of exposing mechanisms inside organizations will allow far more effective knowledge work and business processes – but only after substantially new workflow and systems are put in place to synthesize this plethora of valuable information.

Developing knowledge-based client relationships: Chapter 1

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The second edition of Developing Knowledge-Based Client Relationships was released 18 months ago now. The first edition, launched in January 2000, was on several Amazon.com bestseller lists, including ranking at #1 from Australia for the two months after its release, and on the top 20 sellers list for Deloitte & Touche for over two years, and sold through five printings. When the time finally came to update the book, it ended up as half new material, including a couple of entirely new chapters. I wanted to include what I’d seen in my work with major organizations, and what did and didn’t work in practice. The response to the second edition has also been very pleasing, with a good presence in the market, and getting named one of the Best Books of 2005 by BOSS magazine.

From the outset two of the book’s chapters have been available online for free download, but sometimes these kinds of things get overlooked. I thought it was worth pointing to the free chapters here.

Developing Knowledge-Based Client Relationships: Chapter 1: Leading Your Clients

To provide some context for the chapter and the changes I made, here’s a snippet from the preface to the second edition.

The first key lesson is that even if you are brilliant at engaging in knowledge-based relationships with your clients, that doesn’t help you if your clients don’t recognize the value you can create for them through this deeper level of engagement. Professionals must lead their clients into knowledge-based relationships by demonstrating the value of collaboration. On every front, the future success of professional services firms will depend absolutely on the leadership capabilities within the firm. They must lead their clients into new ways of working, they must lead their professionals into combining their expertise collaboratively, and they must lead their industries by showing that new business models and approaches to value creation are possible and desirable. Thus the new subtitle of this book: “Leadership in Professional Services.” The subtitle of the original edition, “The Future of Professional Services,” still applies, as knowledge-based relationships are indeed the future of the professions. However the essence of this second edition is how to develop the leadership that will brings these kinds of professional relationships to reality.

Here is an overview and link to Chapter 6, which is on implementing key client programs and enhancing client relationship capabilities.

New portable displays will transform mobile data and video

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I’ve been interviewed a number of times recently about the future of mobile devices, both for media and also in financial services. I always emphasize the importance of the new generation of displays that are going to make viewing and interacting with mobile devices a great experience. People go on about how no-one wants to watch video on the screen on a mobile phone. In general, that’s true. But as soon as you can get larger screen experiences, everything changes. I’ve written before about the transformative power of video glasses, which I believe will become big over the next five years, and the role of e-paper. However the most likely candidates for broad mobile use are rollable and foldable screens, once they are in affordable commercial forms. Up until now most of these types of screens have been prototypes. One of the most exciting releases at the massive 3GSM conference in Barcelona was a rollable display from Readius, a spin-off from Philips. It gives a 127mm diagonal display that rolls out from a pocket-sized case. It has a high-quality screen and 10-day battery life. It won’t be commercially available until later this year, but we can expect competitors to come to market at a similar time, finally beginning to open up the doors to a rich mobile experience for all. As I’ve written before, one of the implications is an extraordinary surge in demand for content. This really will be transformative.

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Source: Crave CNET.co.uk