I’ve just finished a teleconference on The Future of Customer Relationships (follow the link for an overview), hosted by Focus.com and Brian Vellmure. The panellists were: Ross Dawson Dr. Graham Hill Dr. Michael Wu Denis Pombriant Our discussion will be available shortly as an mp3. For now, here are a few quick notes I took […]
The cover story on the current issue of MyBusiness magazine is on The Future of Business: Businesses to seek – or flee – in the next decade. It features ideas from three futurists: myself, Bernard Salt of KPMG, and Christine Christian of Dun & Bradstreet. Here are a few of the quotes from me they […]
Drawing on a new Pew Internet report on Social Media & Mobile Internet Use Among Teens and Young Adults, The New York Times headline is: Blogs Wane as the Young Drift to Sites Like Twitter. It’s a misleading headline, so let’s unpack it. First, blogs are not waning. All the major blogging platforms are growing. […]
Last week I was part of a panel on the SkyBusiness Technology Behind Business program discussing corporate social media policies, comprised of Peter Williams of Deloitte, Adrienne Unkovitch of Workplace Guardian, and myself. Here are some of the key points made during our discussion. * Example of Commonwealth Bank which introduced social media policies that […]
The lovely pace of change in the media world isn’t slowing down any… One day after Apple launched its long-expected subscription service, Google announced its One Pass content payment system. Here is a quick comparison. – What they are They are both payment and delivery platforms for content sales and subscriptions. – Delivery platforms Apple’s […]
John Winsor, founder of Victors & Spoils, the world’s first crowdsourced agency, gave the opening keynote at our Future of Crowdsourcing Summit in September last November. It was fascinating to hear about how he had brought together an extraordinarily talented distributed team, and convinced major brands such as Harley-Davidson, GAP, Levi’s, and Virgin America to […]
It wasn’t long ago that one of the most solid and unquestioned assumptions of enterprise software was that users sat at a desk in front of a desktop (or sometimes laptop) computer. As such, maintaining a fleet of almost exclusively Windows-based computers was sometimes a larger task than selecting, developing, and running the enterprise software […]
Download Chapter 10 of Living Networks on Liberating Individuals Every chapter of Living Networks is being released on this blog as a free download, together with commentary and updated perspectives since its original publication in 2002. For the full Table of Contents and free chapter downloads see the Living Networks website or the Book Launch/ […]
Excerpt from the list of ExaTrends of the 2010s: HAVES AND HAVE NOTS Across communities, nations, and the world, there is a keen risk of increasing separation between those who have access to technology, tools, and basic needs, and those who do not. This is not inevitable. However it will require concerted action around the […]
A couple of months ago I contributed to Ketchum’s Global Media Network meeting in New York, giving the opening keynote on the Future of Global Media, and participating in the follow-up panel on how to work with media in Brazil, Russia, India, and China, titled “Breaking Through BRIC: Understanding These Influential Global Media Landscapes”. Ketchum […]
