Entries by Ross Dawson

How AI could block the massive economic and social opportunity to tap hidden talent

‘Hidden workers’ – those unemployed or underemployed seeking work who are not visible because of companies’ hiring processes – are a massive lost opportunity to society as well as business. An incisive Harvard Business School study points to over 27 million US workers (no doubt the scope is similar in other nations) whose capabilities are […]

Improvisational theater and the free flow of ideas

I recently was interviewed by Christina Gerakiteys for SingularityU Australia’s podcast series Inspire for Impact in a very enjoyable conversation. You can listen to the half hour episode here: Zen, Improvisation and Collaborative Value. The premise of the podcast is asking for 5 points of inspiration for impact in my life. I chose to speak […]

The coming rise of virtual professional service firms in a COVID world

I have been thinking and writing about the rise of virtual professional service firms for over two decades, since my first book. Professional services are, by definition, delivered by experienced professionals. While there are significant reasons for teams of professionals creating value for clients to be co-located, they very often are not, even in traditional […]