Entries by Ross Dawson

The rise of modular process networks

John Hagel and I gave the two keynotes at the Silicon Valley KM Cluster last week. Hagel is a true thought leader in the intersection of technology and business strategy, with landmark books including Net Worth, that in 1999 described the currently still-emerging phenomenon of “infomediaries”, and Out of the Box, on how web services […]

Is knowledge management dead?

Optimize magazine recently published a Q &#38 A with me on the past and future of knowledge management. As I set out in my much-republished article last year on The Future of Knowledge Management, I believe that knowledge management is not a very useful term any more, as it encompasses too much and it describes […]

Back to monetizing eyeballs

I just caught up with Tom Gruber, who I met when he was Chief Technology Officer at Intraspect, an innovative company providing collaboration spaces based on email, which was acquired last year by document management vendor Vignette. Tom’s new initiative is realtravel.com, a site that allows individuals to create personal word and photo journals of […]

The future and theories of everything

Earlier this week I was fortunate to go along to an invitation-only FutureCommons meeting at The Institute for the Future (IFTF) in Palo Alto. IFTF is one of the earliest futures think-tanks, being founded in 1968, and having produced 10-year forecasts every year since 1978. Their blog provides some insight into their work. The FutureCommons […]

The cycle of media

While blogs link to each other extensively, one of their primary functions is referring to and adding commentary to articles in the mainstream media. One of the most valuable services of the blog search engines is that they show which media articles are of most interest and attract the most commentary from a universe of […]

Social networks, intelligence, and homeland security

Some of the more discreet applications of social network analysis that have greatly intensified over the last years are in government intelligence, law enforcement, and homeland security. On one-level “network-centric warfare” (see for example the US Department Defence report to Congress on this) has grown to prominence – or even predominance – in military strategic […]

Round-world book speaking tour

I’m just about to embark on a quick round-world trip to promote my new book Developing Knowledge-Based Client Relationships 2nd Edition. I’ll be speaking about the book, client leadership, and how to “lock-in” your clients to some great groups along the way. Full details and registration information is at www.ahtgroup.com/schedule.htm. Dates and organizers: San Francisco: […]

Aggregation is the word

One of the most important concepts of the digital world is aggregation. The Internet gives us access to far more information and services than we can handle. We have to choose what we access, unless there is a way of bringing together relevant sources into one place. In this vein, Lycos has recently released a […]

Professional services jobs hit outsourcing

Nasscom, the premier technology commerce body in India, has just released a report saying that 35,000 legal jobs will move overseas from the US by 2010, while Forrester Research says that 12,000 legal jobs had already gone overseas by last year. A wide variety of US and UK law firms in particular have gone down […]