I recently had a chat with R “Ray” Wang of Altimeter Group about what we’re up to and our respective business models. Among other things, Ray said that Altimeter wants to work in new spaces that others aren’t covering. ERP is boring. But Social CRM, for example, is on the leading edge of where value […]
I was recently interviewed for a report created by the executive forum Vistage, titled 12 Trends That Will Define Business in the “New Normal”. One of the key trends covered in the report in which they drew on my thoughts is reputation management, excerpted below. Trend 7: Reputation Management
Barracuda Labs’ annual report contains some interesting analysis of the online space, including Twitter and security issues. A few highlights: * Only 21% of Twitter accounts are active i.e. at least 10 followers/ 10 following/ 10 tweets * Even so, there has been an increase in activity from dormant accounts – 40% fewer accounts have […]
I am just back from Phuket in Thailand where I facilitated the offsite session of the top 120 executives of a major professional services firm in Asia. This is staple work for me. My role at these kind of events ranges from delivering a keynote presentation that brings forcibly home the key themes of the […]
I recently posted an excerpt from Chapter 17 of Implementing Enterprise 2.0 titled 8 Guiding Principles for Pilot Programs: A Key for Enterprise 2.0. To follow up, here is an additional excerpt from Chapter 17 on pilots. CHARACTERISTICS OF GREAT PILOT TEAM MEMBERS The selection of pilot team members is a major factor not just […]
This morning I did the opening keynote at IBM’s Collective Intelligence BusinessSphere conference in Melbourne. It was designed as a brief and punchy opener to provide a big-picture context to what collective intelligence means for organizations and the key success factors. Below are the slides. As always the slides are intended to provide visual support […]
As the world of media moves beyond its traditional boundaries, media operators need to broaden their thinking about potential revenue sources. In a connected world, the possibilities transcend the classic advertising, sales and subscription models. In my recent article Creating the Future of Media: 4 Driving Forces, 4 Strategic Issues, 4 Essential Capabilities in Media […]
I recently finished reading the techno-thriller Daemon by Daniel Suarez. It is certainly not literature, but it is a fast-paced thriller that I found hard to put down. It posits a world in which a genius who creates online games builds a systems that makes the entire world into what is effectively a game, with […]
IBM’s annual Lotusphere conference is held each January, bringing together customers of IBM’s enterprise collaboration suite. While many associate Lotus with its long-established product Notes, since the launch of Lotus Connections in 2007 Lotus is centered on Web 2.0 tools such as social networks, mash-ups and micro-blogging. After Lotussphere local events are run in countries […]
Crowdsourcing in the broadest sense will be one of the fundamental platforms of the emerging network economy. As such it’s pleasing to see that Australia is becoming a hub for a number of the most significant crowdsourcing platforms globally. I caught up with Alec Lynch of DesignCrowd yesterday for an interesting conversation about the crowdsourcing […]
