Keynote: The Business Opportunities of the Future

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This morning I gave the keynote at the MyBiz Expo 2011, on Business Opportunities of the Future.

I had been interviewed for the cover story of February edition of MyBusiness magazine on which industries will prosper and shrink in the decade ahead. I shared some thoughts on the blurring boundaries of industries, and some specific ideas on what sectors to delve into and avoid (on which I’ll share more in a future post).

Below are the slides from my presentation, which include discussion of emerging business opportunities as well as a detailed view of my Success in a Connected World framework. As usual, be warned that the slides are not intended to stand alone but to provide visual support to my presentation.

Keynote: The Business Opportunities of the Future

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The role of a futurist is to help people gain perspective and transcend boundaries

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Yesterday I was interviewed by fellow futurist Eric Garland for a podcast series which was also featured on the World Future Society website. You can listen to the podcast on those sites or below (note that I have had some problems with the plug-in).

Our discussion ranged across global demographics, shifts in manufacturing, robotics, and far more. What I thought was worth pulling out of the conversation were my comments on the role of futurists and futures thinking.

The first point is that I am completely comfortable with the term futurist, even if some perceive it as lacking credibility. I’ve long been meaning to write about my views on the word ‘futurist’. I’ll be back soon on that point.
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Scoop: Corporate directors understand change and embrace governance for transformation

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I gave my keynote on How Technology is Transforming Business for Australian Institute of Company Directors this morning here in Beijing.

Based on the responses of the 500+ company directors in the audience, they absolutely understand the need for change. Here are their answers on audience response units to questions I posed during my presentation.


One of my key messages was that social and technological change are inextricable – they drive each other and cannot be understood separately. What is interesting is that directors felt that social drivers are more important than technology drivers. Certainly I believe that social change is moving at least as fast as technological change, and responding to this is fundamental to the success of organizations.
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New Prezi: The Transformation of Business

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I am always trying to get better at using visuals to support my keynotes and presentations. I use many videos, and we have created quite a few Flash animations that I embed into Powerpoint to make them more dynamic. I have been aware of Prezi as a dynamic presentation tool for some time now, though have never yet taken the leap to move my entire presentation into this format.

The launch of our Transformation of Business framework has provided a great opportunity to use Prezi. The entire story is laid out on a page, and Prezi enables me to zoom in, pan across, and illustrate they key points in the framework. I first used this on Tuesday for an executive team strategy session, and will be using it in a number of other presentations and keynotes over the next week.

As usual my disclaimer is that the slides are designed to accompany my presentation and not to stand alone, however they might be of interest and value even if you haven’t attended one of my keynotes.

Transformation of Business 1 on Prezi

New Framework: The Transformation of Business

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Our latest visual framework is The Transformation of Business.

Many of my keynotes and client workshops at the moment are to high-level business audiences such as boards of directors and top executive teams who need to understand the essence of how the business landscape is changing and the implications. While you can never capture the rich diversity of change on a single page, this framework seeks to distill the issues in a meaningful way.


Click on the image for full-size pdf

[NOTE:] Also see the presentation in Prezi format for more detail.

I’ll soon provide some more detailed commentary on the framework, particularly on the vital point that this framework leads to: Governance for Transformation.

Here is the content in text format:
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5 Driving Forces of Global Professional Services

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A little while ago I co-authored a White Paper for SAP titled Service Delivery Innovation: Creating Client Value and Enhancing Profitability, focused on large professional services organisations.

Later today I’m running a strategy workshop for a large technology vendor with a significant professional services arm. In the course of preparing for the session I looked back at this paper. While I would probably frame my views somewhat differently now, I thought the section of driving forces was worth sharing.

DRIVING FORCES

Faced with increasingly sophisticated clients, market globalization, and evolving technology, professional services firms must evaluate their business models to ensure they can delivery the greatest value to every client on every project. If firms continue to do business as usual, they will face eroding margins, increased operational complexity and risk, and underleveraged partnerships. Let’s take a moment to look at each of the five fundamental driving forces at work in the professional services marketplace today before we explore how firms can proactively address these trends.


Source: Service Delivery Innovation SAP White Paper
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3 major shifts in the nature of trust in business relationships

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While the subtitle of my book Living Networks referred to the ‘hyperconnected’ economy, the reality is that living networks are built primarily on human relationships based on mutual knowledge and trust. Here is a brief excerpt from the book about what is changing in the world of trust.

Trust is a business perennial—from the days when chickens were traded for cowrie shells until we start trading with extraterrestrial races, trust has been and always will be the central factor in business relationships. However in the networked world there are three vital shifts in the nature and role of trust.
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Keynote speech in Beijing on How Technology is Transforming Business

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In a few weeks I will be in Beijing to give a keynote to the Australian Institute of Company Directors (AICD) annual Company Directors conference. AICD has usually held its annual conference in Australian cities, but when in 2007 it held it in Shanghai they actually had far more attendees than usual. This is now the second time the conference has been held outside Australia, and it promises to be an outstanding event. Of course one of the great things about holding the conference in Beijing is that it exposes the directors of Australia’s leading companies to new horizons if they have not previously been actively engaged in China.

Here is a brief description of my keynote:

How Technology is Transforming Business
The rise of our connected world is transforming business, from how consumers buy and build relationships with companies, to the structure of the supply chain and the nature of global competition. Directors need to understand the emerging technologies that are changing business today, including the dramatic rise of mobile, the power of cloud computing, new elements of the media and marketing landscape, and user-driven computing. Establishing a framework for innovation-led governance enables companies to best take advantage of these shifts.

I will share some of the content I will be covering closer to the time.

Serendipity is at the heart of today’s emerging society

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Serendipity is for me a deeply meaningful word.

The more than dozen posts discussing serendipity on my blog include how we created “enhanced serendipity” at an event I ran in 2003 in New York, more details on the story of the word serendipity and how to enhance it, the importance of the “serendipity dial” and far more.

One of the reasons I love Twitter so much is that it provides a rich substrate for serendipitous connections. A majority of the worthwhile connections I make these days come from Twitter. One of those connections is @AnaDataGirl. We have followed each other and had some conversations for a good while. So I heard multiple times that she did a gem of a presentation at SwitchConf in Oporto, Portugal last week.

Here are her lovely slides – while I’m sure they don’t do justice to the presentation itself they are well worth going through, as they capture some of the key concepts of serendipity and provide some delightful examples.

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Why high performance organizations will thrive on uncertainty and lack of control

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I recently gave a presentation at an offsite meeting of the leadership team of a global professional services firm. I was asked to speak about the future of business, and to be provocative, which is usually my objective in that kind of situation – it’s not very valuable if you can’t get people to think differently.

I discussed the driving forces of global business, and then gave them three ‘propositions’ of how I saw the future of business. One of the three propositions, which was really the underlying theme of my presentation, was ‘High performance organizations will thrive on uncertainty and lack of control.’

When you look at what has really changed in the best performing organizations of today compared to say those of a couple of decades ago, this is at the heart of the matter. Executives used to be in control, know what was happening, and to direct the company’s activities in detail to achieve success. That doesn’t work any more.
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