Digg, DataPortability, and business models

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Following my post last week on the DataPortability Working Group, Digg has just announced on its blog that it is joining it too. It says:

Want to sync your Digg friends network with another service? We want to help you do that.

Want to use your Digg activity to get recommendations from another web site? We’re working on that, too.

Digg already supports many of the open standards that let you use your data on sites other than Digg… We’ll be adding more open standards… in the coming months.

VentureBeat offers some interesting thoughts on what this might imply, including social network portability and targeted advertising models.

Just as important is the further momentum this adds to DataPortability. Mashable shows the results of a user survey on what people think about DataPortability, showing just under half think there are great results already. With Facebook, Google, LinkedIn, Microsoft, and now many of the other relevant parties involved, it’s up to the Dataportability group to fulfil its promise. Knowing the people involved, their technical competence and their passion for doing this right, the odds are strongly stacked in favor of this significantly changing the online landscape this year. Internet business strategists will have to reconsider business models. And most importantly, as I wrote the other day, the real potential is to massively increase the value of the Net to all users.

2008 will be the year of Enterprise 2.0

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This year will be when Enterprise 2.0 becomes firmly established. Different countries are at different stages of development and uptake, but the broad trend is clearly visible. This is not to say that at the end of this year all organizations will be using Web 2.0-style tools and approaches, however the momentum this year will become undeniable. We are already at the point where virtually all large organizations have some kind of recognized activities in the space, even if it’s just a department trialling a wiki. If we take into account unofficial activities, then we can say that all organizations are doing something. In all of my research and conversations with large organizations, it’s clear to me that the space is ripe to become

According to ReadWriteWeb, Forrester’s report Top Enterprise 2.0 Predictions for 2008 (a very expensive 8 page report) agrees, and suggests a few reasons why Web 2.0 tools will hit the mainstream this year.

First is that the geeks in IT are already playing with these fun tools on their own behalf, and that the visibility and the value will mean they are trialled more broadly in the organization.

Second is that so many employees are already using online applications and web tools because it’s easier than asking IT to get things done, so companies will prefer to offer them robust, secure applications rather than incur the risk of things not being done well.

Third is that using Web 2.0 tools demonstrates leadership and innovation, which among other benefits, attracts and retains talented staff.

The report emphasizes RSS as a key platform for Enterprise 2.0, and says that enterprise mashups will eat into existing markets including portals and search. Absolutely – what used to be difficult and expensive is becoming easy and inexpensive. Of course, that’s if it’s done well…

DataPortability looks set to massively increase the value of the Net to users

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Over the last few weeks excitement has been mounting over the DataPortability movement, which has a mission of giving users control over their data. It brings together a range of existing initiatives, including APML, OpenID, RSS, and others to enable personal data to be shared between applications and vendors. The initiative is spearheaded by Chris Saad, with a broad global team involved, and rapidly growing membership of the group.

The latest hot news is that Microsoft is joining the DataPortability group. Other recent new participants include Facebook, LinkedIn and Flickr. Many of the big names in technology and other key social networking sites are believed to be on the verge of announcing their participation. Critical mass is essential for this kind of initiative; it now seems to have reached the point at which this is likely to become a true industry-wide initiative. The media attention DataPortability is getting, including from mainstream press such as the Financial Times, shows this is not just a geek thing.

Last year I wrote many times and about the trend to openness on the web, and the reinvigoration of the concept of infomediaries. Several commentators have suggested that DataPortability is one of the most important initiatives on the web for 2008. The issue is absolutely a defining one for where the information economy goes, and the momentum on the initiative just in the first month of the year suggests that the group will bring together the energy the community has in making data portable.

If we look at the really big picture of the Internet, a large part of what is holding back value to users is how applications are fragmenting people’s data and attention. Having true data portability would make the Net far easier to use and far more valuable to people. Just the last year or two has convinced me that people believe they should control their own data. The Net is inevitably going to follow those desires. It’s looking like DataPortability is going to be a central mechanism in this transformative shift in the online world.

Michael Pick has created a neat 2 minute video explaining the key concepts of DataPortability – see below.


DataPortability – Connect, Control, Share, Remix from Smashcut Media on Vimeo.

User Filtered Content (UFC) is what Web 2.0 is about… and Digg is a UFC site

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At the Crunchy awards last week Digg was named best User Generated Content (UGC) site. As many people pointed out since then, Digg is in fact not a user generated content site, since the people don’t submit content to the site, but links to other sites.

Allen Stern suggests that Digg is a UGC aggregator. Josh Catone thinks that UGC is perfectly accurate for Digg.

Back in 2006 I posted the notes to my speech at the Influence conference on Web 2.0 and User Filtered Content, pointing out that Web 2.0 is largely about users collectively filtering content after they have generated it. Earlier in the year the content section of our Future of Media Strategic Framework showed how both media and users create and filter content. Creating and filtering content are different activities.

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I think it’s well time that User Filtered Content comes into its own as a term, and isn’t confused with User Generated Content.

See our latest Trend Map! What to expect in 2008 and beyond….

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Nowandnext.com and Future Exploration Network have once again collaborated to create a trend map for 2008 and beyond.

Our Trend Map for 2007+ had a major impact, with over 40,000 downloads, fantastic feedback (“The World’s Best Trend Map. Ever.” “I got shivers” “Amazing” “Fascinating” “Magnifique” etc. etc.), and inspired several other trend maps including Information Architects’ first map of web trends.

While last year’s map was based on the London tube map, the 2008 map is derived from Shanghai’s underground routes. Limited to just five lines, the map uncovers key trends across Society, Politics, Demographics, Economy, and Technology.

Click on the map below to get the full pdf.

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Trends mentioned in the map include:

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Knowledge-centered support: Greg Oxton workshop in Sydney

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I first caught up with Greg Oxton a few years ago while I was in San Francisco. It seemed like an obvious connection, as he runs the Consortium for Service Innovation, a group of very large organizations with significant service and support operations. Their focus on Knowledge-Centered Support overlaps with my idea of Knowledge-Based Client Relationships, and in the second edition of my book on the subject I referred to the very interesting work of a couple of their members.

Greg will be in Sydney on 20-21 February to speak at the Services Industry Best Practice Showcase and to run a one-day workshop on Knowledge-Centered Support. This material definitely represents leading global practice for service and support.

Podcast interview on social networks in business and Enterprise 2.0

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I recently met Stan Relihan, having been introduced to him separately by Cameron Reilly of The Podcasting Network fame, leading tech journalist Brad Howarth, and also from further afield Charlene Hutt, one of the leading HR practitioners in Canada. The diverse introductions in themselves illustrate the deeply interconnected nature of social networks.

Stan is an executive recruiter, and also a keen student of and participant in social networks. He ranks in the top 50 most connected people on LinkedIn, with something in the order of 10,000 links, and has a great podcast series, The Connections Show, focusing on the business value of social networks, which is now ranked 4th most prominent business podcast series by Digg.

Stan has just interviewed me for The Connections Show:

Click here to go to the podcast interview on Improving Performance and Profitability.

Some of the themes I cover in the interview are how social networking platforms such as Facebook and LinkedIn are being used in business, social networking tools specifically for business, the value of organizational network analysis, and the role these network tools play in Enterprise 2.0, including a mention of our Enterprise 2.0 Executive Forum.

Revisiting the top 60 Web 2.0 applications in Australia for 2007

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Back in May 2007 ReadWriteWeb posted my list of the Top 60 Web 2.0 applications in Australia, which we created as a prelude to our Web 2.0 in Australia event.

I’m reposting the list now, partly as the full list is no longer available from the ReadWriteWeb site for some reason, and also because I will be updating the list soon.

Click here for the full list of the Top 60 Web 2.0 applications in Australia – 2007.

The first update I will make – hopefully in the next couple of weeks – is simply an alphabetical list of the 25 or so additional interesting applications I have come across since the list was posted.

Then in a few months I will release the top Web 2.0 apps list for 2008, again scanning the landscape to see what’s out there, and coming up with a highly subjective ranking of their prominence by selected criteria (Web 2.0 characteristics; coolness/ innovation; maturity; and commercial success/ number of users).

Over the last weeks there have been numerous rumors that our #1 pick for last year, Omnidrive, is in trouble, though their website and forum are currently up and running. CEO Nik Cubrilovic says that the company is profitable and problems are simply from being too busy, so let’s wait and see what the reality is. Most of the rest of the top 10 have flourished, and a number of apps lower in the list are now strong contenders for top places. Overall the development of the companies on the list has been extremely healthy.

Our Enterprise 2.0 Executive Forum on 19 February will focus more on what is happening in applying Web 2.0 applications inside the firewall. We may run some kind of Australian Web 2.0 awards or showcase later in the year, depending on our organizational bandwidth.

Please let me know if there are other interesting Australian Web 2.0 apps I should be aware of for our next lists.

Interview on SBS TV World news tonight: How Skype changes how telecom firms add value

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I’ve just been interviewed by SBS TV for a segment on Skype, which will air on their World News tonight at 6:30pm. There was no particular news that prompted the segment, which simply looks at what Skype is, and in particular how it is impacts the telecommunications industry.

In the interview I repeatedly emphasized how telecommunications companies have for over a century dramatically overcharged for communication, holding back progress, business, and personal relationships. Only now that there is a free alternative are international phone calls getting a fraction closer to their actual cost. Connectivity is a human and social right, which fortunately is now available to anyone with an Internet connection or who can afford 30 minutes in an Internet café. In order for telecommunications companies to continue to be as vastly profitable as they have over the years, they must find news ways of creating value. One way is to add value to the basic connectivity services they provide. Another is to shift into adjacent businesses such as content, services, or to leverage their existing relationships into new areas.

Last year I wrote about some of the strategic issues for how telecommunications firms reposition themselves, in the context of mobile search. I’ll expand on this theme anon.

Writing about the global talent economy (and blogging less?)

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I’m now back from holidays and launching myself into 2008. We went up the North Coast of NSW, and had a rather adventurous time of it, what with massive flooding in the region (see below one of the bridges we crossed which had been through a tough time, while other roads we attempted were completely cut off).

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It was a very refreshing break, and it does feel to me that I’m moving into a new phase in my work. Part it is that I have committed to carve out time from my burgeoning speaking work, the growth of Future Exploration Network, and organizing our Enterprise 2.0 and Future of Media summits this year to write a book about the global talent economy.

Full details will come later, as I’m still writing the proposal and haven’t sold the book yet. The five key premises behind the book are:

Almost all economic growth will come from talent. As the economy shifts to the intangible, everything that has value – knowledge, ideas, innovation, content, expertise, effective strategic positioning – comes from talented people.

The global availability of talent is exploding. Professionals are leaving big firms to work as independents, retirees are selling their expertise part-time, and most importantly communications technologies are allowing people anywhere on the planet to provide high-value services based on expertise and creativity. Global talent is becoming a massive highly liquid economy which will dominate the global economy moving forward.

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