Leadership in enterprise technology must come from all organizational functions

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This morning I gave the opening keynote at SAP Australia Users Group Summit on Leadership in Enterprise Technology.

One of my central themes was that leadership in enterprise technology no longer resides just with the CIO and IT function.

The Future of the CIO is absolutely a critical frame, not least because I believe the CIO has primary responsibility for guiding boards of directors and top executive teams to understand the importance of technology in their organization’s future.
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The crime of the century: stopping the potential of connectivity

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Last week I gave the keynotes at the Sydney and Melbourne relaunch events of Nextgen Group, which has restructured and rebranded with the acquisition of 70% of the group by Ontario Teachers Pension Plan (OTPP) from Leighton Holdings. The group provides networks, data centers, and hosting services, including a 100Gbps link between major Australian cities, and is building a submarine fibre cable linking Australia to Singapore.

The theme of my keynote was The Future of a Connected World, showcasing some of most interesting implications and potential of connectivity.

To provide some context for the future I spent a moment looking at the past of connectivity, which unfortunately is not always as happy a story as the future.
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Amsterdam visit September 18-20: keynotes at Dutch Future Society and on the future of investment management

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I am looking forward to getting back to Amsterdam this September 18-20, after doing the keynote at TheNextWeb last year.

I will be giving a keynote on The Future of Investment Management and run an executive workshop on Creating the Successful Organisation of the Future at the closed-door SimCorp International User Community Meeting.

I will also be giving a keynote at the Dutch Future Society, described here:

The Dutch Future Society is proud to present a session with Ross Dawson. Ross will give a keynote presentation on what he believes is the role of the futurist; why he combines the roles of futurist and entrepreneur; some of the central trends he follow on the future of work, crowdsourcing, infinite information, creativity and experimentation; how he uses visual and now frameworks for futures communication; and how he has built his global business as a futurist.


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Meeting of the Minds with Gerd Leonhard: The implications of Big Data

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My futurist colleague Gerd Leonhard and I have highly complementary perspectives, so we are finding increasing interest in engaging us together for executive sessions.

When Gerd was in Sydney two years ago we created a series of videos together. After I recently did a keynote in Interlaken, Switzerland, I visited Gerd at his home in Basel where we did another series of videos for his Meeting of the Minds project. Here is the first one in the series, on Big data.

Just a few of the points we cover in our conversation:
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Metropolitan IQ and Urban metabolism: Great case studies of innovative, collaborative cities

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Last week I went to the launch of an excellent issues paper created by The Committee for Sydney, titled #wethecity: Collaborating to Compete in the Digital Era.

Lucy Turnbull, chair of Committee of Sydney, notes in her opening comments that:
Cities are collaborating to compete and the ones that collaborate most compete best.

The paper focuses on the challenges and opportunities for Sydney, with the summary recommendations at the bottom of this post.

However to understand how innovative cities can be designed, the paper notes that [Leading cities] invest in the art and practice of what we could describe as “systematic serendipity”.

It draws on 16 excellent case studies of how to develop “metropolitan IQ” and a healthy “urban metabolism” (analogies I of course love), including both international and Australian examples. These are summarized below and described in detail in the paper:
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The immense social media opportunity for real estate

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The Weekend Australian last Saturday had an interesting article titled Facebook shakes up house hunt (subscription may be required).

It described how a couple had bought their dream home after finding it on the Facebook page of a real estate agent. They arranged to inspect it immediately after it appeared on the page and bought it the next day, before the for-sale sign had been put up in the yard.

The journalist writing the article called me for some comments and included this at the end of the piece:

Social-media expert Ross Dawson said Facebook had enormous potential, but many real estate agent’s efforts were “terrible”. “They just don’t understand it. It’s a completely different mentality. They just want to sell,” Mr Dawson said.

This is true, but I think what was more interesting was the rest of what I said to the journalist, which wasn’t quoted in the article.
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Keynote slides: The Power of Social Media including 8 shock-and-awe statistics

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Tomorrow I am giving the closing keynote at Oracle Cloud Day Auckland on The Power of Social Media. Below are my keynote slides.

The usual disclaimer applies: the slides are designed to accompany my keynote, not to be viewed as stand-alone slides, but may still be of some interest to those who have not attended my presentation.

The Power of Social Media – Keynote slides from Ross Dawsn

The keynote provides a whistle-stop tour of the value of social media, beginning with statistics showing that New Zealand is a world leader in the use of social media and going on to provide a few select statistics that bring home the enormity of the impact of social media.

I then go through three major perspectives on social media: Engagement, Organizations, and Individuals, and finish off by spinning through our Social Media Strategy Framework and some perspectives on why effective Leadership is essential for value creation from social media.

Here are the statistics I provide (together with sources):

* More than 1.7 billion people are on social networks (eMarketer)

* Over 30 billion pieces of content are shared on Facebook monthly (Facebook)

* 46% of consumers have used social media to help make purchasing decisions (Nielsen)

* 55% of under 35s share bad customer service experiences on social media (YouGov)

* Managers who use social media are 39% more likely to have been promoted recently (Millward Brown)

* 36% of 60-year old New Zealanders are on Facebook (Facebook) (compared to 43% of over 65 year old Americans on social networks (Pew))

* US$900-1300 billion annual value that could be unlocked by social technologies (McKinsey Global Institute)

* Over 85% of Facebook activity from Egypt in early 2011 was political (Dubai School of Government)

Emerging markets professionals are at the vanguard of the future of professional work

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A very interesting global survey title The Professional Revolution has just been released by Thomson Reuters (Disclosure: I long ago worked for its predecessor Thomson Financial as Global Director – Capital Markets).

The report uncovers a number of very interesting insights into professionals and professional work. One of the most interesting is the differences between emerging market and developed market professionals.

The most interesting statistics from the report, shown below, show emerging market professionals demonstrating clear leadership in creating the future of professional work.

Source of all charts is the report The Professional Revolution.

ThomsonProfessional1
Emerging market professionals are substantially more entrepreneurial than their developed market counterparts, wanting to drive change and initiatives, and preferring a competitive environment. They also recognize there is no conflict between competition and collaboration, and that collaborative work is the essence of professional growth and work satisfaction.
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The future of business education will be centered on contextual learning

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Earlier this year I gave the opening keynote at the Thought Leadership Forum on The Virtual University, which examined the future of business education.

The event organizers, the Centre for Accounting, Governance, and Sustainability and the Institute of Chartered Accountants Australia, have now released a book The Virtual University: Impact on Australian Accounting and Business Education based on the conference proceedings.

The opening chapter in the book was generated from a transcript of my keynote. If you are interested you can read the full article online: Global Social and Technology Trends Shaping the Future of Universities.

One of the points I make is about the shift to highly contextual and modular learning:
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Study: Global comparisons of news consumption and shifting channels

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The Reuters Institute for the Study of Journalism at the University of Oxford has just published the very interesting 110 page Digital News Report 2013, which draws on an extensive survey of news consumption across nine major countries.

Below are a selection of some of the most interesting data points in the report, focusing on how people are paying for news, along with brief commentary. Source for all data is Digital News Report 2013

Reuters_news_1
There is very strong variation in the degree to which newspapers are bought by subscription or at the newsstand. This is one of the factors we looked at in our Newspaper Extinction Timeline, as it shapes how quickly people are likely to change their news consumption habits.
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