Automated content creation: pushing the boundaries of human value

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The history of human society has largely been about replacing human work with tools and machines. From the plough to the spinning jenny to the computer, people have stopped doing tasks because machines can do them better. In most cases we are getting rid of things that we don’t particularly enjoy doing anyway, and it’s hard to take pride in doing work that can be done by a machine. In a way, humanity can be defined by what it is that humans can do that machines can’t do. That boundary is continually being pushed further, and in coming years we will need to move to increasingly complex and imaginative tasks of synthesis and creativity that computers cannot do.

Philip Parker, a professor at INSEAD, is probably doing more than anyone else to push this boundary. An article in the New York Times titled He Wrote 200,000 Books (but Computers Did Some of the Work) describes how he has automated the process of creating books and econometric reports, and has built a solid book business on top of this. A YouTube video by Parker (see below) reviews his patent on automated content creation, and describes in detail how this kind of report is automatically generated. It also shows how Parker is automating video and game creation, for example creating educational programs and interactive language teaching tools, which appear at first glance to be very good.

Part of the implication of this is that, if so much content creation can be automated, what will people need to do to create value moving forward? In Parker’s example, an industry forecast report of 250 pages is created in 13 minutes. He sells these kinds of reports for good money, and does well out of it. In many cases the market is too small to justify a person writing the report. However there is no question that a significant part of an analyst’s work can be automated. The boundaries of human value are being pushed further, and this is just the beginning.

The Shyftr debate: If you provide all your content on feeds, does that give permission for anyone to do anything with it?

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This is a very interesting issue and discussion that has a long, long way to run. Shyftr is a service that uses blogs’ RSS feeds to replicate their content, and encourages people to comment on the blogs within their own service. On one level, it is providing a useful service so that people not only have a reader for all their feeds, but can share feeds and recommendations. However blog writers are finding that the discussion their posts are generating is not happening at their own site, so they are not getting the traffic, attention, and potential to monetize the visitors.

Louis Gray gives a very good overview of the issue, covering the many feed services that have enabled comments within their site. Louis is ambivalent, but basically believes that bloggers need to go to where the conversation is happening:

As a blogger, I am a content creator. I don’t want my content stolen, or reposted without attribution or under somebody else’s name. But I am also a huge advocate of RSS and continuing to adapt where the conversation is being held. Just as my blog’s RSS views have undoubtedly eclipsed my blog page views, I would not be surprised to see that more comments on my posts might eventually live outside of my blog. It would behoove me and other bloggers to be aware of the other places the conversation will be taking place, and to engage there, in my opinion, rather than railing against the continued evolution of how we’re consuming content and engaging online.

Robert Scoble agrees. He believes that:

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The evolution of blog ranking mechanisms (Trends in the Living Networks ranked #549 by Wikio)

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Wikio represents the new breed of media and blog aggregation, bringing together a range of features to improve access to breaking news. It includes the top-ranked breaking news, top blog stories, latest stories and conversations in 16 categories, and a shopping section featuring the most popular products, with user rating of stories. The founder Pierre Chapaz has described Wikio as “Google News meeting Technorati meeting Digg”.

The company is based in Luxembourg and until recently has had a primarily European audience – it is particularly popular in Italy and France. It officially launched in the US in December, with Mashable at the time calling it the Rolls Royce of MemeTrackers.

Wikio has had a swift development path, regularly adding new features. The latest is a ranking of the top blogs, overall and by category. Certainly the site that Wikio is most comparable with is Technorati, the original and once predominant blog search engine. While it is still the reference blog search engine, it has been losing presence primarily to Google Blogsearch, though other blog search engines include Ask Blogsearch, Icerocket, and Blogdigger. As importantly, attention has been shifting somewhat from blogs to Twitter and other conversations.

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More media coverage of Enterprise 2.0 Executive Forum

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Some more media coverage of the Enterprise 2.0 Executive Forum (also see previous media coverage of Enterprise 2.0 Executive Forum):

Online Banking Review did a review of Enterprise 2.0 Executive Forum titled Don’t Be Afraid of Web 2.0. It begins:

Large corporates are struggling to relinquish the control they must sacrifice in order to successfully leverage Enterprise 2.0 applications. That’s the consensus from a recent forum on Enterprise 2.0 held by the Future Exploration Network.

In addition, the Social Media Show recently did a podcast interview of Peter Evan-Greenwood of Capgemini, who spoke at the Forum. Des Walsh’s conversation with Peter covers:

• Google Apps

• cultural change issues that come up with the introduction of Web 2.0 technology in the enterprise

• the emerging role of Enterprise 2.0 in the government sector

• how the technology helps companies get measurable business value from their knowledge work processes.

Enterprise Twitter – or how to tap social networks for expertise without using email

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In organizational network analysis circles, an MIT study on how people find information is often cited. The research showed that in an organization, people were five times more likely to go to people than to databases to get answers to their questions. So knowledge workers’ productivity is strongly related to their social networks, in terms of who they know who can help them, and whether there is sufficient trust and reciprocal value in the relationship that they get a response.

It is far more efficient and effective for people to be able to identify the most likely people to help them rather than barraging everyone with the one query and hoping that someone will respond. The early knowledge management systems were largely based on broadcast systems within organizations to be get help on particularly issues. In many cases companies used broadcast emails to get help.

People’s email inboxes have long been so overloaded that broadcast emails are rarely welcome. Certainly the highest leverage approaches to connecting knowledge effectively are in enhancing organizational networks, in terms of how well people know each others’ expertise and have strong social bonds. However now that a whole layer of new communication tools has emerged, there are new possibilities. Twitter in particular is already used within communities to ask questions and get ready responses, and many Twitterers will attest they have got great answers to pressing questions. So the question arises as to whether Twitter should be used as an organizational tool.

socialcomputer.jpg

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Mobile social networking, meaning virtual networks bringing people physically together, will inevitably be a pervasive application

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Michael Arrington on Techcrunch has just written an article titled I Saw the Future of Social Networking the Other Day, referring to an unnamed start-up that has a mobile social network that runs on iPhone. Arrington writes:

A few years from now we’ll use our mobile devices to help us remember details of people we know, but not well. And it will help us meet new people for dating, business and friendship. Imagine walking into a meeting, classroom, party, bar, subway station, airplane, etc. and seeing profile information about other people in the area, depending on privacy settings. Picture, name, dating status, resume information, etc. The information that is available would be relevant to the setting – quick LinkedIn-type information for a business meeting v. Facebook dating status for a bar.

None of this is new. I wrote about proximity dating in my 2002 book Living Networks and on this blog in early 2003, at the time referring to Imahima, an early player in this space in Japan. In 2005 I wrote about the next phase of mobile social network players including Dodgeball (bought by Google, who did nothing with them) and Meetro, and over the last couple of years I was interviewed on mobile social networking by a number of publications, including one piece in 2006 on What accelerates – and slows – the development of social networking mobile platforms.

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The information processing view of humanity

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I have just returned from a round-world trip, passing through Singapore, London, New York, San Francisco and back to Sydney in slightly less than two weeks. The trip was centered on speaking, client work, and meetings to prepare for the Future of Media Summit 2008. However a fair chunk of my time was catching up with extremely interesting people such as Sheen Levine, Euan Semple, Dean Collins, Mike Jackson, Napier Collyns, Eric Best, Shannon Clark, JD Lasica, John Maloney, and Ben Metcalfe.

We now all know that the economy revolves around conversations. The insights I got from my unstructured conversations with these people was immense. Yet the nature of conversations is that they are – largely – evanescent. At the same time, the extraordinary rise of social media means that the thoughts arising from millions of conversations are now available to the world at large. In fact, many bloggers say that they write mainly for themselves, in capturing some of the interesting things they are seeing and thinking. Trevor Cook is just one example of a blogger who writes notes from all of the conference sessions he attends (including his reflections on our Enterprise 2.0 Executive Forum) for his own sake, making his blog a repository for personal reference, by the by creating something that others can find useful.

The trouble was, I didn’t find time in my intense travel schedule to blog about all of my interesting meetings and conversations. I will probably post a few thoughts on these meetings over the next week or two if I get the chance, but the reality is it’s hard to do in a very packed schedule.

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Keynote: building the networked professional firm

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Last week I delivered a keynote in London on behalf of LexisNexis to a select group of senior executives of large professional services firms. The broad theme was the future of professional services and in particular practice management. In my speech I emphasized the network perspective on professional firms.

In an economy where value is increasingly based on deep professional knowledge and relationships, it is increasingly valid to ask why professional firms exist. Why don’t professionals practice as individuals, and collaborate with other professionals simply as client situations require it? In fact there is currently a significant shift to professionals working independently or in very small groups. Of course there are a number of good answers to this. Most importantly, the existence of professional firms should facilitate different expertise to be brought together seamlessly to address clients’ issues and create uniquely valuable offerings.

However this is only valid if the firm is well connected internally. Professionals need to be aware of each others’ expertise, and actively bring that together in teams to meet client needs. I have described some of the key issues underlying that in my presentation Tapping Networks to Bring the Best of the Firm to Clients that I did at the Network Roundtable conference last November.

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Video conversation with Euan Semple on Enterprise 2.0 governance and peer-to-peer

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On Friday I caught up with Euan Semple in London. It was great to meet, as we’d just conversed over email, voice, and video up until then, and of course had him present over video at our Enterprise 2.0 Executive Forum in February.

It recently occurred to me that when I catch up with interesting people, I should make a brief video at the end of the meeting to summarize the most intriguing ideas that had come up in the course of our conversation. This is the first time I have tried it, though I hope to do this a lot more regularly now. One of the biggest benefits is capturing for myself the most interesting insights from the conversations I have. It’s also great to share these with others.

In this case I did a very poor job of making the video. First the tape ran out in the middle of the conversation. Then I rewound the tape, and ended up going over the beginning of the earlier conversation. Hopefully I have learned my lesson from this – there are still some very interesting points made by Euan in the video. Forgive the discontinuities.

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The many layers of collaborative filtering – news and entertainment comes to us

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For the last ten years I have believed that collaborative filtering will be one of the most fundamental platforms for business and society. In a world of massively increasing information overload, the only way we will cope is to collaborate to filter what will be most relevant to us. Early this decade I was finding myself very surprised by how slow progress had been over the last five years, despite some interesting research and initiatives. However the last five years on the Internet could almost be characterized as the rise of collaborative filtering. Our Web 2.0 Framework is in a sense a description of how we collectively filter information. Almost all the significant developments on the web I would interpret as related to this evolution of collaborative filtering.

An article out a few days ago in the New York Times titled Finding Political News Online, The Young Pass It On described how young people share political news they are interested in by email and on social networks. In the same way, many young people primarily read articles that has found them in this way. In short:

“..they rely on friends and online connections for news to come to them. In essence, they are replacing the professional filter — reading The Washington Post, clicking on CNN.com — with a social one.”

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