Was just catching up on Ray Wang and Jeremiah Owyang joining Charlene Li’s Altimeter group from Altimeter.
Jeremiah is quoted in the New York Times:
Mr. Owyang said that his story holds lessons for other companies. “I think this is an interesting trend that many companies are going through — personal brands are here to stay, alongside corporate ones, and the key to success is to make sure they help each other,” he said. “But now the power is shifting to the workers, because they can take their network and a lot of what they know with them, with these social media tools.”
The third trend in my recent Five key trends in how influence is transforming society is:
Reputation shifts from the corporation to the individual
I strongly believe in Jeremiah’s point that individuals and corporations need to support each others’ brands. In fact one of the important reasons I have pointed to as to why companies should support use of social networks is that it helps their employees to build their own brands, to the benefit of both individual and company.
Now, as personal brands grow in relative strength, corporations need to consider how they can best reflect and tap the influence of the individuals working for them. As Jeremiah notes, social media means that personal brands are immensely portable, as are personal networks.
This is about power to the worker, absolutely, but those companies that understand this and tap this shift can do extremely well. They can attract those with strong personal brands and create immense value from their influence, simply by focusing on building the brands of their key staff as much as they do their corporate brand.
Updated version of Social Media Strategy Framework
By Ross DawsonOur Social Media Strategy Framework released a few months ago has been getting a lot of attention and downloads. Based on the feedback we’ve been getting, one of the things that was missing in the first Beta version was a clearer explanation of the structure of the diagram, which has two simultaneous flows down the left and right sides of the circle.
We have clarified that in this version, indicating that the left side shows the three steps in the process of ENGAGEMENT while the right side shows the three steps in STRATEGY DEVELOPMENT.
For a complete description of the diagram see the launch of the original framework.
Click on the image to download pdf
This is still a Beta and we will continue to develop this, so please give us your input on how to improve it!
Video of Bruce Sterling keynote on the dawn of the augmented reality industry
By Ross DawsonBruce Sterling , one of the founders of the cyberpunk genre, gave a fabulous keynote on the dawn of the augmented reality industry in Amsterdam when Layar’s Reality Browser was launched a few weeks ago.
Bruce says that augmented reality s a techno-visionary’s dream come true. He’s been following the space since it began at Boeing in 1992 and has been blogging steadily about augmented reality over the last few months. He covers the problems of the space as well as the massive opportunity. Bruce is a fantastic guy to hear from to get some perspective on what will become a massive industry and undoutededly substantially shift how we relate to “reality”.
Video: Bruce Sterling’s Keynote – At the Dawn of the Augmented Reality Industry from Maarten Lens-FitzGerald on Vimeo.
There is no such thing as best practice for Enterprise 2.0
By Ross DawsonDion Hinchcliffe has written a useful post titled Going beyond the hype: Identifying Enterprise 2.0 best practices, reviewing some of the work in the space, and with the intent of building a broader catalog of best practices.
There is already valuable information in the post, and I’m sure Dion’s research will yield useful insights. However I have to say upfront don’t believe in the concept of “best practice” with regard to almost any business activity, particularly with Enterprise 2.0. Managers may love the idea of finding and emulating “best practice”, but trying to do that is a setup to failure.
Just as our individuality as people is often hidden, we are gradually understanding that every organization is different.
For the last year in my future enterprise speeches I have been describing how there are two layers to organizations: the commoditized layer of standardized processes, and the differentiated layer of ad-hoc networks. Best practices can useful apply to standardized processes, but far less so in facilitating connection and collaboration across diverse organizations.
Read more →
ABC Radio National: Discussion on the future of influence
By Ross DawsonABC Radio National Future Tense this morning featured a discussion on the future of influence (click here for the podcast of both the radio program, and the unabridged discussion between Duncan Riley and myself). It kicks off with a quote from Chris Saad saying that influence and reputation are the currencies of the day, even more than attention.
When asked why we rebadged Future of Media Summit as Future of Influence Summit this year, I explained why “influence is the future of media”, and the five key trends in how influence is transforming society.
Duncan pointed to how the rise of Internet and social media means that influence can now be global. He also raised the issue of trust agents, and what it takes to be trusted as a publisher. We have more choice in what we look for, and so we need markers of credibility.
On the topic of business models for influence, I talked about two key ideas. The first is whether and how individuals can profit from their influence, and how that will develop. The second is the emergence of influence as a currency, and the companies that profiting from making influence explicit for companies.
Listen to the long version of the interview for more details.
The future of social networks and television distribution channels
By Ross DawsonLast weekend’s Sunday Telegraph published an article titled Tech to the future that looks at what’s coming next in consumer and social technologies. Unfortunately it isn’t available online, however here are the sections where I was quoted:
Now that we have as a society discovered sharing the content from our lives, the floodgates are open. Interoperability across social networks is evolving slowly, but is what we are coming to expect. Then later in the article:
Read more →
Will Influencism supplant Capitalism? The emergence of the influence economy
By Ross DawsonOne of the most interesting topics at the recent Future of Influence Summit was the emergence of business models for influence. Some particularly intriguing issues were raised in the Business Models for Influence and Reputation panel, suggesting that one of the key currencies of the future will be influence.
The panellists generally agreed that total revenue in the influence sector, including the companies represented on the panel (Rapleaf, Buzzlogic, Klout) is around US$100 million. The primary business model is providing insights to companies on who the influencers are in their customer base.
One example given is a hotel that asks guests checking in for their Twitter name, swiftly ascertaining how influential in social media they are, and treating them accordingly. If someone who has real reach is their guest, the hotel might upgrade them or otherwise treat them in a way that they are likely to rave about.
Read more →
A short video review of MD80 – smallest video recorder in the world (no not the iPod Nano)
By Ross DawsonA few months ago I bought an MD80 video recorder – supposedly the smallest in the world, and smaller than the iPod Nano, which David Pogue reviews today as the smallest camcorder.
I thought I’d do a video review of it, discussing both its use and demonstrating its video quality. In fact the biggest problem is the audio quality. I love how I can just clip it on my jacket and take ambient video as I walk around, but the audio is not good enough for doing interviews of people. A very nifty device and certainly with its uses, but not quite there.
The shift from corporate brands to personal brands
By Ross DawsonWas just catching up on Ray Wang and Jeremiah Owyang joining Charlene Li’s Altimeter group from Altimeter.
Jeremiah is quoted in the New York Times:
The third trend in my recent Five key trends in how influence is transforming society is:
Reputation shifts from the corporation to the individual
I strongly believe in Jeremiah’s point that individuals and corporations need to support each others’ brands. In fact one of the important reasons I have pointed to as to why companies should support use of social networks is that it helps their employees to build their own brands, to the benefit of both individual and company.
Now, as personal brands grow in relative strength, corporations need to consider how they can best reflect and tap the influence of the individuals working for them. As Jeremiah notes, social media means that personal brands are immensely portable, as are personal networks.
This is about power to the worker, absolutely, but those companies that understand this and tap this shift can do extremely well. They can attract those with strong personal brands and create immense value from their influence, simply by focusing on building the brands of their key staff as much as they do their corporate brand.
Inside Knowledge review of Implementing Enterprise 2.0
By Ross DawsonI just came across Inside Knowledge magazine’s review of my most recent book, Implementing Enterprise 2.0.
Full details of the book including free chapters and the Enterprise 2.0 Implementation Framework mentioned in the review and pictured below are available on the Implementing Enterprise 2.0 website.
Enterprise 2.0 Implementation Framework
It’s a useful review – here are a few excerpts:
Read more →
Catch-up with Peter Williams of Deloitte Digital – the intersection of digital and professional services
By Ross DawsonI had a very interesting meeting yesterday with Deloitte Digital‘s CEO Peter Williams, someone who is always on the vanguard of innovation in professional services. A few things he mentioned about what they’re up to:
* Yammer (enterprise micro-blogging) has taken off and is getting substantial use across Deloitte Australia. They did a security test on Yammer for some clients and it came out solid. They are still using the free version though are talking to Yammer about a paid version.
* Deloitte has implemented an internal ‘Innovation Academy’ which among other functions enables idea submission and voting, which they’ve created by mashing up several tools. The system has generated ideas already worth $15 million to the company.
* One of the ideas was GreenID, a joint venture between Deloitte, Edentiti and Global Data Company that provides fast online identity verification for clients who have traditionally done this offline.
* They have also created an XBRL gateway to facilitate conversion of accounts into XBRL format.
* A collaboration with Cooperative Research Centre ACID yielded an interesting visualization and view of the mental models of how ideas are generated in the professional services frontline. Unfortunately this is not available online yet.
Lots of nice things happening here.
I recently wrote from my own experience about Six high-return initiatives for driving innovation in professional services, and Chapter 9 of my book Living Networks is primarily about how digital channels are changing how professional services firms operate.