Entries by Ross Dawson

New Framework: The Transformation of Business

Our latest visual framework is The Transformation of Business. Many of my keynotes and client workshops at the moment are to high-level business audiences such as boards of directors and top executive teams who need to understand the essence of how the business landscape is changing and the implications. While you can never capture the […]

5 Driving Forces of Global Professional Services

A little while ago I co-authored a White Paper for SAP titled Service Delivery Innovation: Creating Client Value and Enhancing Profitability, focused on large professional services organisations. Later today I’m running a strategy workshop for a large technology vendor with a significant professional services arm. In the course of preparing for the session I looked […]

How tablets are changing how we use tech

Nielsen has come out with some interesting research on tablet usage in the US and associated changes in the use of other devices. Source: Nielsen It seems that some of the data may simply reflect changes in usage rather than the direct impact of the use of tablets. For example, Nielsen highlights the fact that […]

What would you do if you could solve a major world problem with technology and innovation?

The Imagine Cup is an initiative by Microsoft in which students from around the world to come up with technology solutions to solve the world’s biggest problems. This morning at an event at the Powerhouse Museum it was announced that Sydney will host the global 2012 Imagine Cup. They showed a video, as below, of […]

3 major shifts in the nature of trust in business relationships

While the subtitle of my book Living Networks referred to the ‘hyperconnected’ economy, the reality is that living networks are built primarily on human relationships based on mutual knowledge and trust. Here is a brief excerpt from the book about what is changing in the world of trust. Trust is a business perennial—from the days […]