Entries by Ross Dawson

The growing appetite for learning how to crowdsource

[Originally posted on Getting Results From Crowds book website] As awareness of crowdsourcing increases, there is a rapidly increasing appetite for learning how to do it well. Yesterday I spoke at the City of Sydney’s Let’s Talk Business event on Outsourcing: Costs Down + Revenues Up, alongside highly experienced executives such as Matt Barrie, CEO […]

Themes of the day: Consumerization of IT, Crowdsourcing for small business, Crowdsourcing in PR

These are frantically busy days, which is squeezing my ability to blog and capture some of the fascinating stuff flying by. In coming months I think I’ll try to do more ‘mini-blogging’, just capturing quick thoughts and impressions rather than writing up every interesting speaking engagement or media appearance I do. Yesterday I gave three […]

Yammer and why activity streams are a key foundation for integrated applications and organizations

I caught up with some of the Yammer team this morning, including Chief Customer Officer David Obrand, while they are in town for the Yammer on Tour series.  I was particularly interested in talking with them about Yammer’s shift to activity streams. In the massive convergence of enterprise social platforms that we’ve seen over the […]

Value based pricing is at the heart of the future of professional services

In my first book Developing Knowledge-Based Client Relationships: The Future of Professional Services the final chapter was titled Value-Based Pricing: Implementing New Revenue Models. Pricing by value rather than time is clearly a central aspect to building true knowledge-based relationships, since knowledge should be measured by the value of its application rather than time spent […]