Collaboration – technological and otherwise – is central to the future of the financial services. In order to address these issues, in conjunction with Business Development Institute and Michael Ross Associates, I am designing and co-organizing a one-day conference in New York on September 29 on Collaboration in Financial Services. Full details are at https://www.bdionline.com/cfs. […]
I recently wrote an article on The Future of Knowledge Management for the Australian Financial Review which has attracted substantial attention. It also been slightly adapted to be published in the current edition of the leading knowledge management journal, KM Review, as “The Five Key Frames for the Future of KM”, and once I get […]
I’ve just posted a new article on Creating the Future of Customer Relationships on my Advanced Human Technologies company website. The article supports the keynote speech I delivered recently at Customer Contact World 2004. The article examines how to integrate the entire spectrum of relationship channels available in order to build true “knowledge-based” customer relationships. […]
Nova Spivack, the grandson of Peter Drucker, has a vision of the connected future that aligns very strongly with mine. He describes the emerging “Metaweb” as the result of the rapid increase in both information connectivity and social connectivity, leading to the emergence of the global brain. A diagram and overview is provided on his […]
I recently gave a brief, casual presentation on The Rise of Social Networking Technologies to a very interesting group of technology innovation professionals in Sydney called Innovation Bay. A video of my presentation is at https://www.viocorp.com/clients/innovationbay. I prepared a crib sheet for those attending the talk, as below, giving a few references and thoughts on […]
Howard Dean’s post-Iowa primary “yeagh!” is now famous. This has provided the opportunity for musicians (and geeks) to rework and remix his speech to music. At last count there were 45 remixes available for discerning political pundits. All it took was one person to come up with the idea to do a remix of Dean’s […]
The Living Networks Forum in New York the other day was great fun and went extremely well. Both anecdotal and formal feedback was excellent. The official commentary on the event is here. When you’re trying something new, you never know quite how it will work until it happens, but the reality was a very good […]
Avid watchers of the “social software” scene have been galvanized by Microsoft’s recent announcement that one of its research teams has developed the core of a product called “MyWallop”. Screenshots show that the software would allow people to map their social networks and personal similarities between people in their network, as well as to blog. […]
Since I wrote Living Networks, I’ve dreamed of creating an event that would literally bring the book to life, to allow people to experience personally the power of the networks and the implications for business. The first of what I hope will be a whole series of events – the BDI Living Networks Forum – […]
Apologies to all my readers – it’s been way too long since I posted here. I’ve been frantically busy and on the road, but these are no excuses. I resolve to do better, and have no shortage of interesting stuff to write after my recent travels, so here we go… “Collaborative filtering” – systems that […]
