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Future of Media Framework

Humans in the Future of Work

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WORK DISRUPTION

CONNECTED WORK
Virtual teams
Service marketplaces
Remote operation
Crowdsourcing
Distributed workflow
Open innovation

AUTOMATION
Machine learning
Humanoid robots
Artificial intelligence
Vehicle operation
Human service emulation
Process automation

DISTINCTIVE HUMAN CAPABILITIES

EXPERTISE
RELATIONSHIPS
CREATIVITY
Judgment
Sense making
Decision making
Synthesis
Framing decisions
Collaboration
Conceptualizing
Human-centered design
Peer learning
Problem solving
Negotiating
Communicating
Visualizing
Trust building
Inspiring
Influencing
Storytelling

STRUCTURE OF WORK

WORK DESIGN
Machine-human complementarity
Fluid work roles
Location independence
Serendipitous connections
Job sharing
Emergent collaboration
Continuous learning
Analytics feedback loops

HIGH-PERFORMANCE ORGANIZATIONS
Aligned values
Diverse perspectives
Ad-hoc networks
Internal work markets
Culture of participation
Mutual trust development
External work ecosystems
Open peer communication