Authors: Getting Results From Crowds

Ross Dawson

Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of three companies: international consulting firm Advanced Human Technologies, future think-tank Future Exploration Network, and events company The Insight Exchange. His books include the bestseller Developing Knowledge-Based Client Relationships and the prescient Living Networks. He has delivered keynote speeches on six continents, with clients including many of the largest companies in the world. Ross frequently appears in the world’s leading business media. See for details on his work as a keynote speaker and strategy advisor.

Steve Bynghall

Steve Bynghall is a London-based freelance consultant and writer specializing in enterprise collaboration, knowledge management and intranet themes. Steve worked in a professional services environment for twenty years in a variety of knowledge-related roles, including managing the global extranet program at accounting firm BDO. In 2010 he set up his own company, Two Hives Ltd. As well as client work, Steve has carried out various projects for the Intranet Benchmarking Forum (IBF) and writes the report for the annual Intranet Innovation Awards, organised by Step Two Designs. Steve has also written the text for several movie tie-in books aimed at children for Dorling Kindersley.


Senior researcher: Jackson Carroll

Researcher: Claudia Pelzer

Designer: Daniil Alexandrov

Copyeditor: Julianne Street


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