The second edition of Developing Knowledge-Based Client Relationships was released 18 months ago now. The first edition, launched in January 2000, was on several Amazon.com bestseller lists, including ranking at #1 from Australia for the two months after its release, and on the top 20 sellers list for Deloitte & Touche for over two years, […]
I’ve been interviewed a number of times recently about the future of mobile devices, both for media and also in financial services. I always emphasize the importance of the new generation of displays that are going to make viewing and interacting with mobile devices a great experience. People go on about how no-one wants to […]
Americans are unhappy with quality of journalism. That will be the key driver of the citizen journalism, or more broadly, new forms of media content creation and distribution. A survey performed in conjunction with the recently held We Media conference in Miami by John Zogby interviewed 5,384 adults nationwide, giving some pretty solid results. The […]
This is great! Doc Searls of The Cluetrain Manifesto fame has written an extremely rich and interesting piece titled Building an Relationship Economy. He begins by describing a series of stimulating conversations, during which Eric S. Raymond, author of The Cathedral and the Bazaar, one of the seminal pieces of the open source movement, suggested […]
Yesterday I gave the keynote at a senior management offsite for a top-tier global financial services institution. One of the key issues for the organization – as for its peers – is building collaboration within and between a very diverse set of operations. Part of my presentation covered how effective organizational networks underpin the ability […]
[UPDATE 13 March:] Updated information on the Web 2.0 in Australia event is here. Oh well, information sometimes flows a little more freely than intended… I wasn’t going to discuss this publicly until after the event, since it is invitation only, but since word is already out, I might as well start talking about it. […]
An article in the Wall Street Journal titled The Wizards of Buzz zooms in on a group of people much discussed by the tech crowd over the last year, but who have not visible in the mainstream media before now. They are the people who submit stories to the social news sites. The article includes […]
Over the last few years the use of narrative and storytelling has become an almost mainstream approach to organizational change and development. Steve Denning, first at the World Bank, and then in his own consulting practice, has been at the forefront at spreading the gospel. Anecdote, an Australian-based consultancy, has become prominent in the field, […]
A short, random collection of impressions from Ad:tech Sydney… It was undoubtedly a big success, with very good attendee numbers (meaning all the keynote sessions and quite a few of the breakout sessions had a crowd of people standing at the back), a very positive response from all the attendees I spoke to, and all […]
At Ad:tech Sydney this week I’ll be chairing the panel on Blogs as a Marketing Tool as well as the keynote session on The New Media Mix. My esteemed colleagues on the panel will be Mark Jones, IT editor at the Australian Financial Review, business coach and blogging evangelist Des Walsh, and Fred Schebesta of […]
