Opportunities for the Future of Life Insurance – keynote on technology transformation in insurance

Ross Dawson is a globally recognized keynote speaker and futurist with deep experience in financial services.

Keynote speaker topic – Opportunities for the Future of Life Insurance


There will be far more change in the future of the life insurance industry than in its past, happening at a faster pace. The acceleration of information technologies, compounded by rising customer and societal expectations, are enabling the transformation of what is the original ‘big data’ industry. Real-time health data will transform offers and the customer-insurer relationship, while data ownership will inexorably shift to individuals. The shift to a platform economy is enabling and driving the rise of insurance as a broad ecosystem with multiple players, with blockchain enabling industry initiatives, efficient processing and a rebuilding of trust. Outstanding customer experience will be central to success, in particular in building ongoing relationships with individuals. Industry leadership based on a common vision and collaboration between participants can shape an enormously positive future for life insurance.


Ross Dawson gave a keynote at the Financial Services Council Life Insurance conference on Technology and Opportunities for the Future of Life Insurance. Below are the slides from his keynote at this major life insurance conference. The keynote slides are designed to accompany the speech and are not intended to be useful on their own. However, they have been provided for illustrative purposes.

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