Books and Articles – Ross Dawson

Latest book:

Getting Results From Crowds

Build business by tapping one of the most powerful trends in business today: Crowdsourcing

Updated and expanded in the Second Edition, Getting Results From Crowds provides practical, pragmatic, clear guidance on how you can draw on the power of crowds to grow your business. Filled with real-life case studies and useful examples, it gives you everything you need to know to create success in a world where talent can be anywhere.

For more detailed analysis, the latest insights, and to contribute to the next edition, go to the book website: www.resultsfromcrowds.com

Developing Knowledge Based Client Relationships, 2nd Edition

Developing Knowledge Based Client Relationships, 2nd Edition shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Ross Dawson provides clear and practical approaches to creating unique value for clients, drawing on detailed case studies of world-leading practice.

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What Business Leaders Are Saying:

“Dawson has pulled off the nigh-impossible: improved on what was already a terrific book. Even more than before, this is essential reading for professional service firms”
— David Maister, author of Managing the Professional Service Firm and The Trusted Advisor

“For many professional firms, there is no bigger challenge than deepening their relationships with key clients. In this arena, Ross Dawson is a master and his book, for those prepared to study and change, can provide off-the-shelf competitive advantage.”
— Professor Richard Susskind, OBE, author of The Future of Law

“Ross Dawson was the first among the world’s business thought leaders to pursue the intersection of knowledge and client relationships in professional services. No matter that your business, if you want to know more about your clients or customers, you’ll find this book useful.”
— Thomas H. Davenport, Professor and Director of Research, Babson College; Accenture Fellow; and author of What’s the Big Idea?

“Insightful, practical and beautifully straightforward – this should be essential reading for anyone offering professional or creative services.”
— Verna Allee, author, The Future of Knowledge: Increasing Prosperity through Value Networks.

Living Networks

A groundbreaking work that uncovers the business implications of our intensely networked world. In an economy dominated by the flow of information and ideas, the rules of success have changed. Living Networks offers detailed, specific guidance on how to respond.

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What Business Leaders Are Saying:

“Living Networks provides invaluable insights for decision makers wanting to prosper in an increasingly complex and demanding business environment”
— Don Tapscott, co-author of Digital Capital

“I’m not sure that even Ross Dawson realizes how radical – and how likely – his vision of the future is”
— Seth Godin, author, Unleashing the Ideavirus, the #1 ebook in history

“This is the most accessible introduction to the role of networks and networking I have yet seen. Ross Dawson speaks from his own experience in a language which will make it clear to managers what steps to take next. Networking with own staff, customers and professional peers is here to stay”
— Napier Collyns, co-founder, Global Business Network

“Ross Dawson argues persuasively that leading economies are driven by the flow of information and ideas. The ideas in his own book can position any individual or company at the center of that flow.”

— Thomas H. Davenport, Professor and Director of Research, Babson College; Accenture Fellow; and author of What’s the Big Idea?