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190 search results for: reputation

94

Corporate blogging: value versus risks

Knowledge@Australian School of Business recently published an interesting article on corporate blogging, which drew on an interview with me. Here are the quotes it took from my interview, along with a few comments. One of the greatest dangers is not getting involved in blogging at all, claims Ross Dawson – futurist, blogger and chairman of […]

95

Research: The acceleration of Australian banks’ use of social media

Financial services is one of the most industries in which the use of social media is the most relevant, not least because customer service is a critical differentiator between highly commoditized offerings. While financial services and banking were traditionally highly relationship-based, the shift to online has significantly eroded those relationships. Social media, used well, provides […]

97

Reality mining, pervasive data capture, and how Big Data can create value

On Tuesday I gave the opening keynote on The Future of Information Infrastructure at the Implementing Information Infrastructure Symposium. CIO magazine did a nice article titled IIIS: Big Data driving new trends which reviews my keynote and the one immediately after from Steve Duplessie, one of the world’s top analysts on data and storage. It […]

98

The dilemma for professionals: How do you respond to anonymous leaks and slander?

Today’s Australian Financial Review has an interesting article titled “Watch out for the spook in the navy blue suit” which looks at how professionals can respond to anonymous slander, quoting me and a few others. It looks at FirmSpy, which is a site that provides gossip about Australian professional firms, notably law firms and the […]

100

List of the top 100 Twitter influencers in Australia

One of the key facets of the rise of the reputation economy is that reputation and influence can increasingly be measured. The rise of tools that measure people’s influence in social media channels, such as PeerIndex, Klout, and Twitter Grader, is just the beginning of a far broader shift to metrics of influence and reputation. […]