Client relationships expert and keynote speaker – Ross Dawson

Strategy advisor and keynote speaker Ross Dawson is recognized as a leading expert on high-value client relationships, and the acclaimed author of the bestselling Developing Knowledge-Based Client Relationships. Ross Dawson’s keynotes and compact workshops are designed to help organizations to develop enduring, profitable and high-value interactions with their clients, and relationship managers to become true leaders to their clients.

Keynote speaker topic – Building Exceptional Client Relationships


Today client loyalty seems like a thing of the past, with pricing, tenders, and procurement managers increasingly driving business. In this world, companies need to create clear strategies to build deeper and broader relationships with their clients. Relationship leaders can customize services, implement deliberate programs to develop trust, and ultimately lock-in their clients by consistently creating greater value. Ross Dawson, the world-renowned author of Developing Knowledge-Based Client Relationships, provides key steps and the inspiration you need to adopt the attitudes and behaviors of true relationship leaders.


A few examples of the many keynotes and workshops Ross Dawson has run on client relationships include:

  • Multiple keynotes on Client Leadership at the partner offsites of major global professional services firms
  • Keynote on Client Leadership at partner offsite a major law firm
  • Keynote on Relationship Management for top financial planners representing a major financial services group
  • Keynote on The Power of Relationships to a major conference for travel agents
  • Keynote on Client Leadership for Relationship Partner meeting of major professional services firm
  • Series of workshops on Client Leadership for the top partners of major law firms
  • Workshop on Knowledge-Based Client Relationships for offsite conference of a diversified consulting firm
  • Keynote on Transforming Your Relationships at major industry conference in Istanbul, Turkey

Customized to your needs

Strategy advisor and keynote speaker Ross Dawson tailors each of his keynotes to the specific client, audience and situation. Energize your event and engage your audience with a powerful presentation by Dawson.

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Contact the office of futurist speaker Ross Dawson to discuss the precise keynote topic and title that will best meet your requirements.

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Read more examples of presentations that Dawson has delivered as a keynote speaker and can adapt to your specific needs.