ABC TV interview: The future of direct selling

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In March I gave the opening keynote at the Direct Selling Association’s conference, talking about the breadth of opportunities in the economy and the role online social networks and communication might play in the future of the industry. From what I learned by preparing for and giving the keynote, I wrote a brief piece Six Key Insights into the future of the Direct Selling Industry.

Last week ABC TV did a short segment looking at the success of the direct selling industry during the downturn, and where it is likely to go from here, shown below. An excerpt from an interview with me was included in the program. During the interview I discussed the perception challenges of the industry, the role of generational change, and the use of social technologies in direct selling.

While it wasn’t included in the final TV segment, in the interview I discussed the emergence of ‘social commerce’ as the likely center of much economic activity, and the potential for elements of the direct selling industry as we know it to morph into creating real in that space. The opportunity is there, however we have yet to see whether the industry will take it.

  • James

    Ross,
    I have followed your work for some time, however I really don’t see the value of this video or this commentary in what appears to be a growing trend amongst your commentary towards narcissistic values.
    I do respect your work, and it is for this reason I offer feedback. Better to know that you are losing an audience than not.
    You might be interested in investigating the exacerbation of personality traits and identity representation in virtual communities.
    Regards,
    James